Zain Brown
Toronto,Ontario
Summary
Highly motivated Customer Care Representative with numerous years of experience providing exceptional customer service. Possess excellent communication and problem-solving skills with a proven ability to build strong customer relationships. Proficient ability to participate as a team member in a dynamic work environment where I can utilize my existing leadership, organizational, communication, and customer service skills. #Readytowork PROFESSIONALSKILLS: Customer Service, Collaboration, Office maintenance, Call Handling, Organizational, Caregiver, Problem Solving, etc.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Babysitter
- Assisted and monitored with age-appropriate activities for children aged 2-7 e.g
- (painting, jigsaw puzzles, reading, dancing, etc)
- Meal prep
- Ensured the safety and security of the children at all times
- Performed light housekeeping duties
- Maintained the cleanliness of each child
- Administered basic first aid when necessary
- Assisted with bedtime routines and monitored sleep patterns
Receptionist And Information Clerk
Sasha's Electrical Firm Tech
02.2023 - Current
- Developed strong customer relationships by providing top-notch customer service
- Managed all incoming and outgoing customer inquiries via email, calls, and chats
- Analyzed data to identify areas for improvement in scheduling processes
- Monitored customer feedback and built customer loyalty by providing timely follow-ups
- Assisted in ordering, receiving, stocking, and distributing office supplies
- Maintaining the front office reception area by cleaning and organizing desk and visitor lobby spaces
Summer Camp Team Leader
Willowdale Baptist Church
06.2022 - 08.2022
- Led campers in daily activities, including arts and crafts, sports, and nature studies
- Assisted campers in developing leadership and problem-solving skills
- Collaborated with other staff members to ensure a positive camp experience for all
- Coordinated the planning and organizing of camp-wide events
- Assisted with the preparation and cleanup of meals
- Monitored and maintained a safe and clean environment for campers
- Assisted in the development of weekly schedules
Education
High School Diploma -
Meadowbrook High School
Jamaica07.2022
Skills
- Tactical Communications
- Household Chores
- Information Services
- Homework Support and Assistance
- Babysitting
- Child Safety Procedures
- Meal Organizing
- Child Development
Certification
High School Diploma
Student of The Year
Timeline
Receptionist And Information Clerk
Sasha's Electrical Firm Tech
02.2023 - Current
Summer Camp Team Leader
Willowdale Baptist Church
06.2022 - 08.2022
Babysitter
High School Diploma -
Meadowbrook High School
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