Zain Ali Khan
Summary
Energetic and personable, with a natural talent for creating welcoming environments and engaging with diverse audiences. Possesses a strong foundation in art history and exhibit management, complemented by excellent communication and customer service skills. Committed to enhancing visitor experiences and fostering cultural appreciation. Having been involved in the automotive industry from the start, I am now focused on expanding my expertise and am currently working towards acquiring a Salesforce certification to strengthen my technical and customer relationship management skills.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Museum Attendant/Sales
Steele Auto Museum
12.2022 - Current
- Ensure exhibits are maintained, enhancing visitor engagement and satisfaction.
- Deliver informative talks, increasing visitor.
- Facilitate car sales, contributing to museum's revenue growth.
- Enhanced guest satisfaction by addressing and resolving complex issues in a timely manner.
- Improved team productivity by sharing best practices and collaborating on strategies to address common challenges.
- Assisted in increasing client retention through excellent interpersonal skills and prompt issue resolution.
Auto Flipping
Self Employed
01.2021 - 08.2022
- Negotiation: Proficient in negotiating deals for purchasing and selling vehicles
- Resale Expertise: Experience in positioning vehicles for sale at the best possible price
- Customer Satisfaction: Focus on delivering high-quality vehicles that meet buyer expectations
- Market Analysis: Strong understanding of market trends and customer preferences to maximize profit.
- Worked different stations to provide optimal coverage and meet production goals.
- Increased customer understanding of repayment options by clearly explaining terms and conditions during collection calls.
Shift Manager
ESC Gaming
08.2020 - 01.2021
- Resolved guest and employee complaints quickly, effectively, and tactfully
- Work directly with upper management on procedural changes
- Anticipated and prevented security and facility problems through careful supervision and tactful dispute resolution
- Develop new strategies to increase the customer base
- Teach and train staff on procedures
- Work closely with Human Resources on disciplinary issues
- Oversee the daily computer gaming operation
Education
BBA - Business Administration, Management
Mount Saint Vincent University
Halifax, NS12.2024
Diploma - Business
London American City College
Dubai , UAE08.2020
Skills
- Communication
- Project management
- Computer proficiency
- Customer relationship
- Team leadership
- Client assessment
- Budgeting
- Finance
- Negotiation
- Report analysis
- Customer relations
- Visitor engagement
Hobbies
- Sim Racing
- Car Shows/Exhibitions
- Running/Jogging
- Team Sports
Certification
- First Aid Certification
- Nova Scotia Driver's License
- Salesforce Certified Administrator (In Progress)
Timeline
Museum Attendant/Sales
Steele Auto Museum
12.2022 - Current
Auto Flipping
Self Employed
01.2021 - 08.2022
Shift Manager
ESC Gaming
08.2020 - 01.2021
BBA - Business Administration, Management
Mount Saint Vincent University
Diploma - Business
London American City College
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