Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
Generic
Zaid Kanaan

Zaid Kanaan

Toronto,ON

Summary

Energetic professional in hospitality, known for high productivity and efficient task completion. Possess specialized skills in customer service, order accuracy, and time management. Excel in communication, teamwork, and adaptability, ensuring exceptional dining experiences for guests.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Server/Accountant

Harvest Deli
09.2022 - 05.2024
  • Assisted customers with locating merchandise within the store.
  • Offered customers carry-out service at completion of transaction.
  • Adhered to company policies concerning returns, exchanges, and refunds, including proper documentation completion.
  • Welcomed customers, offering assistance to help find store items.

Customer Service Representative

Brooklyn pizza
09.2022 - 02.2024
  • Worked closely with front-end staff to assist customers.
  • Adhered to social distancing protocols and wore mask or face shield.
  • Kept check-out areas clean, organized and well-stocked to maintain attractive store.

Receptionist

Hilton Dead Sea Resort & Spa
12.2019 - 04.2021
  • Maintained business office inventory and equipment by checking stock for needed supplies.
  • Compiled data from various sources into organized reports for management review.
  • Verified visitors' identification cards before allowing access to the building.

Server

Jubran || جبران || Amman Abdali Boulevard
04.2018 - 12.2019
  • Filled condiments and napkin containers during slack periods.
  • Greeted customers, answered questions and recommended specials to increase profits.
  • Prepared checks, itemizing total meal costs and taxes.
  • Presented menus and answered questions regarding items.
  • Collaborated with kitchen staff to ensure timely preparation and delivery of orders.

Education

Associate of Applied Science - Mining Engineering

George Brown College
Toronto, None
05-2024

Skills

  • Hostess support
  • Table resetting
  • Food inspection
  • Menu memorization
  • Inventory management
  • Cash handling
  • Specials promotion
  • Beverage preparation

Languages

Arabic
Native or Bilingual
English
Full Professional

Certification

Serving it Right

Food Safe

WHMIS 2015

Money laundering (Parq Casino)

Timeline

Server/Accountant

Harvest Deli
09.2022 - 05.2024

Customer Service Representative

Brooklyn pizza
09.2022 - 02.2024

Receptionist

Hilton Dead Sea Resort & Spa
12.2019 - 04.2021

Server

Jubran || جبران || Amman Abdali Boulevard
04.2018 - 12.2019

Associate of Applied Science - Mining Engineering

George Brown College

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Zaid Kanaan