Zaid Al-Shokairi
Vancouver,BC
Summary
To work in a meaningful and challenging position that enables me to develop myself as a professional, permits scope for advancement, and utilizes my talent to enhance the growth of the organization to achieve a competitive advantage from my distinctive competencies. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
8
8
years of professional experience
Work History
Head Teller
Bank of Jordan
Jordan, AMMAN
10.2022 - 01.2024
- Served large number of customers during high volume shifts and remained composed and professional in stressful situations.
- Resolved problems or discrepancies concerning customers' accounts.
- Balanced daily transactions to ensure accuracy of account information.
- Managed day-to-day operations of the teller line including scheduling staff members.
- Completed day-to-day duties accurately and efficiently.
- Maintained optimal financial controls by securing funds and making accurate transactions.
- Verified cash withdrawals and deposits.
Teller
Bank of Jordan
04.2018 - 10.2022
Teller
Housing Bank for Trade and Finance (HBTF)
08.2015 - 11.2016
Education
B.S., Accounting -
Irbid National University
01.2015
Skills
- Organizational and planning skills
- Manage and complete multiple tasks accurately and by deadline
- Communication skills
- Maintain confidentiality and discretion
- Work effectively as part of a team to achieve established outcomes
- Banking Financial Software
- Branch Operations
- Loan Payment Processing
Languages
Arabic
Native/ Bilingual
English
Professional
Timeline
Head Teller
Bank of Jordan
10.2022 - 01.2024
Teller
Bank of Jordan
04.2018 - 10.2022
Teller
Housing Bank for Trade and Finance (HBTF)
08.2015 - 11.2016
B.S., Accounting -
Irbid National University
Software Proficiency
Microsoft Excel, Microsoft Word, Microsoft Access, Quick Books Pro
Languages
- Arabic- Native
- English - Fluent
Job Skills
- Establish realistic short and long-term goals and objectives
- Organize and allocate the right resources for task achievement
- Effectively work with diverse staff members
- Handle obstacles and challenges to goal achievement
- Develop and implement policies, practices and procedures for improvement
- Utilize technology to effectively support the management function
References Available
True
Software Proficiency
Microsoft Publisher, Adobe In Design, Microsoft PowerPoint, Microsoft Excel, Microsoft Word, Microsoft Access, Quick Books Pro
Languages
- Arabic- Native
- English - Fluent
References
References available upon request.
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