Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Zaib Zafar

Calgary,AB

Summary

Dedicated secretary with over 15 years of experience in administrative support. Skilled in coordinating schedules, maintaining detailed records, and resolving customer inquiries. Ready to enhance operational efficiency and foster effective communication within a dynamic team.

Overview

20
20
years of professional experience

Work History

Secretary

Lajna Ima'illah
Canada, AB
06.2010 - Current
  • Organized meetings and coordinated schedules for multiple departments.
  • Maintained filing systems and ensured accurate record-keeping practices.
  • Assisted in preparing reports and presentations for management review.
  • Supported budgeting processes by tracking expenses.
  • Responded to constituent inquiries via email or telephone in a polite and professional manner.

Assistant Operations Manager

Anas Management Ltd (2006)
Calgary, AB
06.2006 - Current
  • Monitored daily operations to ensure compliance with company policies and standards.
  • Provided training and support to new team members on operational processes.
  • Resolved customer complaints through effective communication and problem-solving.
  • Documented employee data for personnel files and recorded vehicle maintenance information.

Education

Bachelor of Arts - Social Work

Government College For Women Madina Town
Faisalabad, Pakistan
05-1994

Skills

  • Record keeping
  • Customer service
  • Time management
  • Problem solving
  • Attention to detail
  • Effective communication

Languages

English
Professional
Urdu
Full Professional
Hindi
Full Professional
Punjabi
Full Professional

Timeline

Secretary

Lajna Ima'illah
06.2010 - Current

Assistant Operations Manager

Anas Management Ltd (2006)
06.2006 - Current

Bachelor of Arts - Social Work

Government College For Women Madina Town
Zaib Zafar