Zahria Eaves
Los Angeles
Summary
Energetic professional in hospitality management, known for high productivity and efficiency in task completion. Possess specialized skills in customer service, conflict resolution, and time management. Excel at communication, teamwork, and adaptability, ensuring smooth operations and positive guest experiences in fast-paced environments.
Overview
2
2
years of professional experience
Work History
Arena Host
Intuit Dome
Inglewood
02.2025 - Current
- Greeted customers, answered questions and recommended specials to increase profits.
- Resolved conflicts between customers when necessary.
- Directed patrons to lounges and waiting areas.
- Offered seating and other special accommodations to customers according to preferences and dining area volume.
- Contributed to team efforts by accomplishing related tasks as needed.
- Delivered outstanding service and support from initial interaction to final departure, maintaining loyal clientele.
Farm Host
Mendocino Farms
Los Angeles
10.2023 - 03.2024
- Provided support and guidance to colleagues to maintain a collaborative work environment.
- Informed patrons of establishment specials and promotions.
- Resolved customer service and food-related issues to maintain guest satisfaction.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Stocked shelves with new merchandise when shipments arrived.
- Prepared salads, sandwiches, platters. according to established standards.
- Greeted customers promptly and responded to questions.
Education
Some College (No Degree) - Film And Video Production
Santa Monica College
Santa Monica, CASkills
- Team collaboration
- Attention to detail
- Greeting guests
- Multitasking
- Up-selling techniques
- Hospitality Etiquette
- Guest relations
- Adaptability and flexibility
Affiliations
- October 2024- Current: Attending a 24 week Cohort at Moonwater Farms, helped curated two famer's markets as well as sell product, and come up with an equitable payment plan for with the Finance Department at the farm.
- August 2024- March 2025: Worked as a Peer Navigator at Santa Monica College , mentoring first year Black and Brown students
- Recreated a Feature Film Scene: Directed a scene, redrafted a script, cast actors, managed a chemistry rehearsal and created a rough cut.
Timeline
Arena Host
Intuit Dome
02.2025 - Current
Farm Host
Mendocino Farms
10.2023 - 03.2024
Some College (No Degree) - Film And Video Production
Santa Monica College
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