Zahrasadat Sheibani
Montreal,QC
Summary
As an e-commerce and online business management student who's always eager to learn, I have a strong commitment to doing my best and a passion for being a responsible and positive force. I am skilled in clear communication and adept at building valuable connections. I work hard to bring my best to every opportunity.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Social Media Coordinator
Ofoghroshan
08.2021 - 12.2021
- Skilled in connecting with online communities and building valuable relationships with followers.
- Dedicated to staying updated on the latest social media trends and best practices to help our engagement and growth.
- Able to create captivating Instagram posts and stories that boost our brand's presence.
Customer Service Representative
Sheen-Beauty Clinic
01.2022 - 05.2022
• Efficiently handled incoming calls, addressing customer inquiries and resolving issues promptly.
• Set appointments and managed scheduling to optimize customer satisfaction.
• Provided detailed product descriptions and information to assist customers with their purchasing decisions.
Doctor's Assistant
Sheen-Beuty Clinic
05.2022 - 09.2022
• Provided compassionate care, ensuring clients felt at ease during their visits.
• Actively listened to concerns, communicated medical information clearly, and prioritized client privacy.
• Offered educational resources, collaborated effectively with the doctor, and followed up with clients post-visit
Education
College Diploma - E-commerce And Online Business Management
Trebas Institute
Montreal, QC12.2023
High School Diploma - Science
Science And Industrey
Iran07.2021
Skills
- E-commerce:
Online selling
Managing online stores - Digital Marketing:
Online advertising
Creating online content - CRM Software:
Managing customer relationships
Tracking sales and customers
- Google Analytics:
Studying website data
Making websites better - Communication skills:
Talking clearly
Solving problems by talking - Social media management:
Handling social media
Keeping people interested on social media
Languages
English
French
Persian
Certification
Google Analytics Certification-2023
Timeline
Doctor's Assistant
Sheen-Beuty Clinic
05.2022 - 09.2022
Customer Service Representative
Sheen-Beauty Clinic
01.2022 - 05.2022
Social Media Coordinator
Ofoghroshan
08.2021 - 12.2021
College Diploma - E-commerce And Online Business Management
Trebas Institute
High School Diploma - Science
Science And Industrey
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