Zahra Zamanipour
North Vancouver,BC
Summary
Accomplished Office Manager with a proven track record at The UPS Store Inc., adept in Microsoft Excel and excelling in customer service. Expertise in driving operational efficiency, achieving cost savings through meticulous budget monitoring, and enhancing financial accuracy. Skilled in fostering vendor relationships and streamlining office administration, I bring a dynamic approach to achieving business objectives.
Overview
14
14
years of professional experience
Work History
Finance Administrative Assistant
Avisa
09.2022 - 05.2024
- Contributed to successful audits by diligently preparing financial documents as requested by auditors.
- Provided excellent customer service to both internal and external stakeholders, resolving finance-related inquiries in a timely manner.
- Served as a reliable point of contact for colleagues seeking assistance or clarification on finance-related matters.
- Prepared comprehensive monthly expense reports, giving management greater insight into spending patterns and opportunities for cost reduction.
- Assisted with annual budget preparation, contributing to a more accurate financial forecast.
- Supported month-end closing procedures, ensuring timely and accurate financial reports.
- Proactively identified areas for process improvement within the department, driving increased operational efficiency overall.
- Maintained organized filing systems for easy access to important financial documents and records.
- Managed filing system, entered data and completed other clerical tasks.
Office Manager
The UPS Store Inc.
10.2018 - 06.2021
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Maintained computer and physical filing systems.
- Updated reports, managed accounts, and generated reports for company database.
- Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
- Developed and maintained successful relationships with vendors, suppliers and contractors.
- Managed office operations while scheduling appointments for department managers.
- Coordinated special projects and managed schedules.
- Reduced costs with meticulous budget monitoring and expense tracking for essential supplies and equipment.
Office Manager
GIESE CO
06.2010 - 10.2015
- Maintained computer and physical filing systems.
- Updated reports, managed accounts, and generated reports for company database.
- Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Conducted regular inventory assessments of office supplies, ordering necessary items proactively to prevent stock shortages.
- Managed office operations while scheduling appointments for department managers.
- Coordinated office events and meetings, ensuring timely execution and optimal scheduling for all participants.
- Assisted in the recruitment process, conducting interviews and onboarding new employees to promote a seamless integration into the team dynamic.
- Served as a liaison between upper management and staff members, facilitating open channels of communication to address concerns or issues promptly.
- Managed vendor relationships, negotiating contracts for cost savings while maintaining high-quality services.
Education
Certificate - Investment Funds in Canada (IFC)
Canadian Securities Institute
Vancouver, BC04.2024
Certificate - Quickbooks Online
InTUIT Quickbooks
Vancouver, BC03.2024
Certificate - First Aid
St John
Vancouver, BC03.2020
Bachelor - Industrial Management
Azad University
Tehran,Iran09.2010
Skills
- Bank Reconciliation
- Accounts Receivable
- Microsoft Excel proficiency
- Accounts Payable
- Bookkeeping
- Fast Learner
- Customer Service
- Clear Communication
- Customer and client relations
- Document and File Management
- Office Administration
- Microsoft Office
- Documentation and Recordkeeping
- Data Entry
- Office Management
- Scheduling
- Appointment Coordination
- Administrative Support
- Social media knowledge
- Order Placement
- Employee timesheet processing
- Calendar Management
- Event Coordination
- Report Preparation
Languages
Persian
Native or Bilingual
English
Professional Working
Timeline
Finance Administrative Assistant
Avisa
09.2022 - 05.2024
Office Manager
The UPS Store Inc.
10.2018 - 06.2021
Office Manager
GIESE CO
06.2010 - 10.2015
Certificate - Investment Funds in Canada (IFC)
Canadian Securities Institute
Certificate - Quickbooks Online
InTUIT Quickbooks
Certificate - First Aid
St John
Bachelor - Industrial Management
Azad University
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