ZAHRA NEZAMI
Calgary,AB
Summary
Reliable and upbeat individual, successful at promoting customer loyalty, satisfaction and purchases with consultative techniques and diligent attention to individual needs. Knowledgeable about product merchandising, payment processing and cleaning. Dedicated and dependable relationship-builder with excellent organizational strengths and superior work ethic.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Sales Associate
Marshalls
06.2021 - Current
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
- Enhanced team productivity by fostering a positive work environment and providing support to colleagues as needed.
Sales Associate
Shoe Company
09.2019 - 06.2021
- Assisted with inventory management and restocking products
- Assisted in creating promotional displays to increase sales
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed
- Assisted in training new staff members on company policies, product information, and sales techniques for a seamless onboarding experience
- Answered customer questions about products and services, helped locate merchandise, and promoted key items
Marketing Manager
Nezami Flooring
01.2019 - 01.2021
- Executed search engine marketing, advertising and public relations campaigns to generate demand and sales leads.
- Researched developing trends to stay updated with new ideas and marketing practices.
- Analyzed market trends to identify new opportunities, adjusting marketing plans accordingly for maximum effectiveness.
- Increased brand awareness by developing and implementing strategic marketing campaigns.
- Created and managed social media campaigns to increase brand engagement.
Education
Marketing - Marketing
Southern Alberta Institute of Technology
04.2025
High School Diploma -
Ernest Manning High School
05.2021
Skills
- Adaptability and Innovation
- Teamwork and Collaboration
- Customer Service
- Problem-solving skills
- Time Management
- Multi-tasking strength
- Verbal/written communication
- Reliable and punctual
- Conflict Resolution
- Digital Marketing Proficiency
- Communication Skills
Locations
Calgary
Personal Information
Title: Sales, marketing specialist
Certification
- Social Media Marketing Certification II - HubSpot Academy
- Email Marketing - HubSpot Academy
- Agile Project Management Foundation - linkedin learning
- Inbound Sales Certification - HubSpot Academy
Timeline
Sales Associate
Marshalls
06.2021 - Current
Sales Associate
Shoe Company
09.2019 - 06.2021
Marketing Manager
Nezami Flooring
01.2019 - 01.2021
Marketing - Marketing
Southern Alberta Institute of Technology
High School Diploma -
Ernest Manning High School
Similar Profiles
Emily QuinonesEmily Quinones
Sales Associate at MarshallsSales Associate at Marshalls
Matthew JunkinsMatthew Junkins
Retail Associate at MarshallsRetail Associate at Marshalls
Naima OwensNaima Owens
Sales Associate at MarshallsSales Associate at Marshalls
Mayah McCrayMayah McCray
Retail Sales Associate at MarshallsRetail Sales Associate at Marshalls
ADESOPE AJAYIADESOPE AJAYI
Athlete (Sales Associate) at Nike Market MallAthlete (Sales Associate) at Nike Market Mall