Zahra Khoshzaban
Sarnia,ON
Summary
Proven Safe Manager at Aarman Financial Trust Establishment, adept in operational efficiency and customer service. Excelled in enhancing client relations and marketing strategies, leading to significant growth. Demonstrated leadership by training staff and stepping in during absences, ensuring seamless operations. Skilled in conflict resolution and money handling, consistently achieving high customer satisfaction and trust.
Overview
9
9
years of professional experience
Work History
Safe Manager
Aarman Financial Trust Establishment
08.2011 - 03.2020
- Oversaw daily cash flow operations to maintain smooth workflow within the establishment.
- Delivered excellent customer service experiences by addressing concerns promptly and professionally.
- Trained other employees to consistently exceed customers' expectations and provide superior service.
- Established a welcoming atmosphere, maintaining high standards of cash flow, deposits and withdrawals.
- Grew clients by effectively marketing business and improving customer relations strategies.
- Filled in for absent employees in any position within the establishment, keeping operations efficient even when short-handed.
- Handled business administration functions such as cash register counting, and supply ordering.
- Responded to customer inquiries and resolved complaints to establish trust and increase satisfaction.
- Secured daily cash by verifying totals and making daily transfers.
- Excellent peoples skills.
Education
High School Diploma -
Punzdahe Khordad
Boroujerd, IRANBachelor of Science - Accounting And Finance
University of Applied Science And Technology
Boroujerd, IranSkills
- Operational Efficiency
- Timekeeping
- Marketing
- Computations
- Team Leadership
- Problem-Solving
- Customer Service
- Reliable and Responsible
- Money Handling
- Critical Thinking
- Conflict Resolution
- Calm and Pleasant Demeanor
- Relationship Building
- Customer Retention
Languages
English
Limited Working
Persian
Native or Bilingual
Timeline
Safe Manager
Aarman Financial Trust Establishment
08.2011 - 03.2020
High School Diploma -
Punzdahe Khordad
Bachelor of Science - Accounting And Finance
University of Applied Science And Technology
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