Zahra Kazimi

• Maintained a clean and orderly workspace while following safety protocols.
• Used problem-solving skills to alleviate issues efficiently with minimal supervision.
• Followed safety precautions to avoid personal injury and provide safe work environment.
• Collaborated with other team members to complete complex repair projects within deadline constraints.
• Installed new locks, door handles, and door closers.
• Provided excellent customer service by responding quickly to internal department requests regarding repairs or facility concerns.
• Adhered to established safety protocols while performing daily tasks, minimizing workplace injuries among the maintenance team members
• Transported and organized equipment across campus to support facility operations.
• Replaced and installed ceiling tiles to maintain a safe and professional environment.
• Move and arrange furniture and equipment according to plans and schedules for events, classrooms, and meetings, ensuring timely preparation.
• Perform routine and special room setups by following work orders, room diagrams and verbal instructions.
• Assisted technicians with various tasks, including equipment setup and minor repairs using hand tools.

• Follow all health and safety regulations.
• Maintained cleanliness of all areas including restrooms, hallways, lobbies, and breakrooms.
• Empty all trash cans and change the liners.
• Wiped down glass walls, windows, door knobs, and other commonly used surfaces.
• Stock and maintain supply room.
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• Maintained cleanliness of shipping stations and inspection areas to ensure a clean and safe work environment.
• Handled incoming shipments from truck carriers.
• Assisted in filing papers and maintaining logs. Paid attention to labels displaying hazardous materials and correct orientation of the box. Ensured customer receipts and verified shipping labels were correct.
• Successfully complete all jobs by time requested.
• Manage incoming and outgoing phone calls,mail,email and packages.

• Educate customers on products and service offering.
• Able to meet sales goals and objectives. Offered exceptional customer service to differentiate and promote the company brand. Recommend merchandise base on customer needs.

• Assist in recruiting, hiring, training and coaching to develop top performing employees.
• Applies knowledge of retail KPIs to make commercial decisions that drive achievement of established sales target.
• Ensured a high level of customer satisfaction by providing personalized service
• Excellent knowledge of retail selling skills and strong sales ability.
• Merchandising; knowledge of visual standards
• Leadership Time management skills Problem solving skills Multitasking skills Communication
• Sense of urgency and ability to meet deadlines; self-directed. Approach work with energy, commitment and a positive, constructive attitude; resourceful in finding solutions. Fantastic team player. Leadership
• Excellent time management skills, attention to detail and problem solving ability.
• Highly organized and able to adapt quickly to changing priorities. Work well under pressure and established goals and objectives and techniques, and ability to implement and maintain with company guidelines.
• Take a lead on floor to supervise team and manage store operations when store manager not present in the store; be fully responsible for opening and/or closing of store for assigned shift.

• Stock, replenish and organize inventory with accuracy and efficiency.
• Maintain accurate and attractive merchandise displays, ensuring strategic placement of products in order to maximize purchases.
• Provide outstanding customer service. Provided staff with feedback, coaching and performance evaluation

• Provide a high level of customer service support with product expertise and advanced selling skills.

• Responsible for a achieving sales goals, developing repeat clients, recovery, and maintenance of department.

• Maintain a positive attitude and focus on customer satisfaction in fast-paced environment.

• Implemented customer service skills by ascertaining and meeting customers needs.