Zahra Jamali
Vancouver,BC
Summary
Accomplished Beauty Specialist with a proven track record at Malika Salon, enhancing customer experiences through expert skin analysis and advanced facials. Demonstrated success in clientele management and promotional event execution, contributing to significant store engagement. Skilled in grooming techniques and customer consultations, fostering strong client relationships and driving sales through personalized beauty solutions.
Overview
7
7
years of professional experience
Work History
Beauty Specialist
Malika Salon
Tehran
01.2017 - 06.2024
- Built strong relationships with clients through attentive listening skills and genuine interest in their beauty goals.
- Worked closely with store management to identify areas of improvement, implementing changes that contributed to a more streamlined and enjoyable shopping experience for customers..
- Collaborated with team members to develop and execute promotional events, attracting new customers to the store.
- Assisted in the organization and execution of seasonal sales events, ensuring that promotional materials were effectively displayed and staff were prepared for increased customer volume.
- Delivered exceptional customer service by addressing client concerns promptly and offering appropriate solutions.
- Supported marketing initiatives by distributing promotional materials within the store location or engaging with potential customers at off-site events.
- Maintained a clean and organized work environment, ensuring optimal presentation of products for increased sales.
- Offered mini-makeovers or skincare demonstrations within the store to attract new clientele interested in trying out products before purchasing.
- Trained new cosmetologists on makeup and skincare products and techniques.
- Shampooed, conditioned, and rinsed guests' hair using salon-exclusive products while educating clients on product benefits to increase product sales.
Education
Bachelor In Architectural Science - Architectural And Building Technology
Azad University
Alborz09.2011
Skills
Advanced facials specialist
Skin analysis
Clientele management
Waxing
Grooming techniques
Customer consultation
Lash and eyebrow maintenance
Texturizing services specialist
Languages
English
Professional Working
Arabic
Limited Working
Timeline
Beauty Specialist
Malika Salon
01.2017 - 06.2024
Bachelor In Architectural Science - Architectural And Building Technology
Azad University