Summary
Overview
Work History
Education
Skills
LANGUAGES
Accomplishments
COURSEWORK
INVOLVEMENT
Timeline
Generic

Zahra Ghodsi

Burnaby,Canada

Summary

Motivated and detail-oriented professional with a Bachelor's degree in Biology and experience as a Research Assistant, Optometrist Assistant, and Front Desk Receptionist. Proficient in laboratory techniques, data analysis, patient care, and customer service. Strong ability to prioritize tasks, collaborate with team members and solve problems. I am seeking a challenging role where I can apply my education and skills to contribute to a dynamic organization.

Overview

5
5
years of professional experience

Work History

Volunteer Research Assistant

University of Waterloo/Mount Pleasant Optometry Centre
02.2023 - Current
  • Conducting tests and taking detailed notes on participants' experiences
  • Collaborating with team members to ensure research goals were met
  • Developing and maintaining participant records and documentation
  • Contributing to the development of research protocols and experimental design

Optometrist Assistant/Front Desk

Mount Pleasant Optometry Centre
06.2021 - Current
  • Conducted patient medical history and chief complaints using an electronic charting system
  • Examined patient’s medical history and complaints, carried out preliminary vision tests, such as refraction of eyes using automated and manual techniques, and collated and prepared data for analysis, resulting in increased accuracy of patients’ diagnoses
  • Decreased wait time by 30% through the implementation of a more efficient registration process
  • Trained other Optometrist Assistants on current office procedures, providing them with the necessary tools to succeed in the position
  • Collected and documented patient information, Handled patient appointments, greeting and checking in patients, answering phone calls and emails, creating invoices, taking payments, billing insurance, filing documents, and selling eye care products
  • Administered dilation drops and assisted doctors in triaging emergency patients.

Retail Sales Associate

Vancouver Aquarium, Ocean
06.2018 - 09.2020
  • Ensuring guests had a positive experience by taking surveys and managing their feedback
  • Assisting 400-5000 guests per day
  • Managing the cash register
  • Selling souvenirs to help guests remember their experience
  • Increased sales by 15% per quarter and improved customer satisfaction by 4.5 Points

Optometrist Assistant/Front Desk

West 10th
06.2018 - 02.2019
  • Similar duties as Mount Pleasant Optometry Centre, however, since West 10th eyes was smaller my duties were mostly focused on running tests using the equipment.

Education

Bachelor of Science - Biology

University of British Columbia
2021

Skills

  • Familiarity with R programming language
  • Familiarity with Python programming language
  • Ability to learn fast, multitask, and pay close attention to details
  • Great listening and communication skills attained from organizing and participating in multiple clubs, events, and debates, as well as working at a large tourism organization and optometry centre
  • Proficiency with Microsoft Word, PowerPoint, and Excel
  • Scheduling obtained from working in an optometry clinic
  • Customer service obtained by working in retail and healthcare
  • Strong science communication skills attained in science writing courses and journalism
  • Familiarity with using electronic medical record system

LANGUAGES

Fluent in Farsi and English, beginner spanish

Accomplishments

Tri-Council Policy Statement: Ethical Conduct for Research Involving Humans (TCPS 2: CORE 2022) Panel on Research Ethics 2022

  • Completed a certificate program in Research Ethics Involving Humans, covering topics such as informed consent, confidentiality, ethical principles, regulatory compliance, and practical application in research settings

COURSEWORK

Microbial Ecology, University of British Columbia 2021

  • Literature Review, Data Analysis (regression analysis, ANOVA), R program , Data visualization (ggplot2, NMDS), Scientific writing, Collaboration, Presentation
  • In this course, I conducted a research project on microbial diversity on Bryophytes, which involved collaborating with a group to develop one primary research question with three sub-questions to explore individually. As a result, I performed data analysis using R and wrote a full research paper that combined my findings with my peers to answer the primary research question

Introduction to Systematic Program Design University of British Columbia 2019

  • Python programming, Modularity, Problem-solving, Algorithmic thinking, Data representation
  • Introduction to Python Programming: Learned how to design small programs, represent data, and write functions to solve problems using Python


INVOLVEMENT

iKonnect, University of British Columbia October 2017- October 2018

Social Coordinator

  • iKonnect is a charitable healthcare networking event that helps aspiring healthcare students network with professionals and learn more about their future
  • As a social coordinator, my primary responsibility was inviting and directing professionals to the event
  • I was also responsible for finding sponsors for the event

Heart and stroke foundation, University of British Columbia September 2017 - June 2018

Member

  • Participated in research discussion forums
  • Helped set-up for an event.


Timeline

Volunteer Research Assistant

University of Waterloo/Mount Pleasant Optometry Centre
02.2023 - Current

Optometrist Assistant/Front Desk

Mount Pleasant Optometry Centre
06.2021 - Current

Retail Sales Associate

Vancouver Aquarium, Ocean
06.2018 - 09.2020

Optometrist Assistant/Front Desk

West 10th
06.2018 - 02.2019

Bachelor of Science - Biology

University of British Columbia

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Zahra Ghodsi