Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Zahra Farah

Ottawa,ON

Summary

A dedicated professional with experience at Fatma Clothing, known for exceptional customer service and attention to detail. Strong team player, focused on improving customer satisfaction, with a reliable work ethic that supports efficient shipping and receiving in a fast-paced warehouse setting.

Overview

2
2
years of professional experience

Work History

Cashier/Sales Associate

Fatma Clothing
02.2024 - Current

Greeted customers entering store and responded promptly to customer needs.

Welcomed customers and helped determine their needs.

Worked flexible schedule and extra shifts to meet business needs.

Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.

Shipping and Receiving Clerk

Warehouse
10.2023 - 12.2023

Receive, unload, and store products in designated areas.

Pick, pack, and label items for shipment according to customer orders.

Maintain accurate inventory records, including scanning and tracking products.

Report any discrepancies, damages, or quality issues to supervisors.

Support the team in meeting daily production and shipping goals.

Cashier

Italy Bakery
01.2023 - 09.2023

Greet and welcome customers in a friendly, courteous manner.

Accurately process customer purchases, including breads, pastries, and specialty Italian items

Handle cash, credit card, and mobile payments securely and efficiently.

Offer product recommendations, including daily specials or seasonal treats.

Assist customers with any questions about the bakery's offerings, ingredients, or nutritional information.

Maintain a clean, organized, and welcoming front-of-house area.

Ensure all products are properly labeled and stocked, with attention to freshness.

Assist with opening and closing duties, including cash drawer reconciliation.

Provide exceptional customer service by addressing concerns or issues in a professional and friendly manner.

Education

High School Diploma -

SouthCarleton
Ottawa, ON
06-2025

Skills

  • Customer service
  • Customer assistance
  • Work ethic and integrity
  • Patience and empathy
  • Team collaboration
  • Attention to detail
  • Reliability and punctuality

Languages

English
Native or Bilingual

Timeline

Cashier/Sales Associate

Fatma Clothing
02.2024 - Current

Shipping and Receiving Clerk

Warehouse
10.2023 - 12.2023

Cashier

Italy Bakery
01.2023 - 09.2023

High School Diploma -

SouthCarleton
Zahra Farah