ZAHRA BARGHELAMENO
Vancouver,BC
Summary
Dynamic Design Manager with a proven track record at Barghelame Mills, enhancing customer satisfaction through innovative design strategies and branding. Expert in Adobe Photoshop and adept at customer engagement, I've successfully led projects that significantly increased brand awareness. My approach combines creative excellence with strategic marketing to deliver outstanding results.
Overview
5
5
years of professional experience
3
3
Certification
Work History
Design Manager
Barghelame Mills
03.2020 - 03.2024
- Implemented a new design strategy that improved customer satisfaction.
- Established design standards and guidelines to ensure consistency across all company products and marketing materials.
- Developed and executed a comprehensive branding strategy that increased brand awareness .
- Sourced sustainable, eco-friendly materials that reduced production costs by 10%, while meeting environmental goals and increasing the company’s sustainability rating.
Online Sales Associate
Barghelame Mills
03.2019 - 03.2024
- Utilized digital advertising campaigns to drive sales and increase brand awareness.
- Managed the sale of thousands of products through multiple online selling platforms.
- Developed a customer feedback and review system to improve customer satisfaction.
- Managed customer inquiries and provided resolutions in a timely manner.
- Assisted an average of 50+ customers per day through chat and email, maintaining a 98% customer satisfaction rate and resolving 95% of inquiries on the first contact.
- Processed 150+ online orders weekly, ensuring 99% on-time delivery and reducing order errors by 15% through meticulous attention to detail.
Education
Master of Science - Interior Architecture
Azad University of Tabriz
Tabriz-Iran01-2025
Bachelor of Science - Architectural Engineering
Azad University of Tabriz
Tabriz-Iran09-2021
Skills
- Autocad
- 3Ds max
- Rendering (V-RAY)
- Adobe photoshop
- Sketchup
- Photography
- Microsoft powerpoint
- Microsoft word
- Furniture and material selection
- Color theory
- Teamwork and flexibility
- Costumer service
- Reliability
- Strategic planning
- Excellent communication
- Problem-solving aptitude
- Strategic thinking
- Time management
- Multitasking
Languages
English
Full Professional
Turkish
Professional Working
Farsi
Native or Bilingual
Azeri
Native or Bilingual
Certification
- [economics and international business],[international business management institute],[2024.09.04],Berlin-Germany
- [business english certification test],[international business management institute],[2024.08.26],Berlin-Germany
- [Ilac pathway 3.3 ],[international language academy of canada],[2024]
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Design Manager
Barghelame Mills
03.2020 - 03.2024
Online Sales Associate
Barghelame Mills
03.2019 - 03.2024
Master of Science - Interior Architecture
Azad University of Tabriz
Bachelor of Science - Architectural Engineering
Azad University of Tabriz
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