Handled customer inquiries and suggestions courteously and professionally.
Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
Answered constant flow of customer calls with minimal wait times.
Answered customer telephone calls promptly to avoid on-hold wait times.
Generated new sales leads to achieve and exceed monthly sales goals.
Senior Engineer
Rahsara
09.2020 - 04.2022
Spearheaded major construction projects, overseeing all phases from design to completion, ensuring they met technical specifications, budget, and timelines.
Applied advanced engineering principles to solve complex construction challenges, resulting in innovative and cost-effective solutions that enhanced project outcomes.
Led and mentored multidisciplinary engineering teams, fostering a collaborative environment and enhancing team skills and performance.
Ensured strict adherence to quality standards and compliance with all safety and regulatory requirements, significantly reducing project risks and liabilities.
Managed key stakeholder relationships, effectively communicating project progress and changes, leading to increased client satisfaction and repeat business opportunities.
Project Engineer
Rahsara
07.2018 - 08.2020
Efficiently managed project lifecycle, including scope, schedule, resources, and budget, ensuring timely and within-budget project completion.
Led multidisciplinary teams, promoting collaboration and effective problem-solving to meet project objectives.
Enforced quality control and adherence to engineering standards and safety regulations, ensuring high-quality project outcomes.
Identified and mitigated project risks, adeptly solving complex challenges and adapting to evolving project requirements.
Monitored installation of materials and equipment for compliance with drawings and specifications.
Design Engineer
Rahsara
11.2016 - 01.2018
Applied tools like SAP2000 and STAAD Pro for thorough structural analysis, ensuring strength, stability, and safety in designs.
Created conceptual and detailed designs for diverse construction projects, including commercial and residential buildings.
Collaborated with architects and engineers, integrating structural, mechanical, and electrical systems into comprehensive designs.
Incorporated sustainable and eco-friendly design elements, meeting environmental standards.
Ensured design compliance with all relevant building codes and regulatory standards.
Provided on-site support during construction, resolving design-related issues to maintain fidelity to the original design.
CAD Specialist
Pargar
01.2015 - 10.2016
Utilized in-depth technical knowledge to resolve complex design challenges, ensuring feasibility and functionality in project plans.
Provided training and guidance to junior drafters, sharing best practices in AutoCAD operations and project-specific requirements.
Created CAD models and drawings for nine designs.
AutoCAD Drafter
Azar Bonyad Abniyeh
02.2014 - 01.2015
Created detailed site plans, elevations, and cross-sections for three buildings and two water systems projects.
Ensured all drawings complied with industry standards, local building codes, and environmental regulations.
Managed project documentation, tracking design changes and specifications for accuracy and traceability.
Increased drafting efficiency by 15% through the use of advanced AutoCAD features.
Maintained high-level detail in complex drawings, ensuring accuracy and clarity.
Kept abreast of the latest developments in CAD technology, enhancing drafting proficiency.
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