Zahra Asakzai
Toronto,ON
Summary
Executive Assistant skilled at offering high-level administrative support to senior-level staff. Expert in travel management, expense tracking and schedule coordination. Expertly assists executive team using exceptional communication and organizational skills.
Overview
7
7
years of professional experience
Work History
Executive Assistant
Aviva Insurance
12.2022 - Current
- Handled confidential and sensitive information with discretion and tact.
- Managed 4 executive calendars, scheduling meetings and appointments and coordinating travel arrangements to optimize time.
- Organized and coordinated conferences and monthly meetings.
- Processed travel expenses and reimbursements for executive team and senior management group.
- Facilitated training and onboarding for incoming office staff.
Executive Assistant
Jacobs Engineering
09.2018 - 09.2020
- Managed 4 executive calendars, scheduling meetings and appointments and coordinating travel arrangements to optimize time.
- Organized and coordinated conferences and monthly meetings.
- Answered high volume of phone calls and email inquiries.
- Used advanced software to prepare documents, reports, and presentations.
- Worked with senior management to initiate new projects and assist in various processes.
- Handled logistics, catering, agendas and travel arrangements for meeting and event planning for board of directors, president and executive vice president.
- Greeted arriving visitors, determined nature and purpose of visit and directed individuals to appropriate destinations.
- Organized logistics and materials for each meeting and took detailed notes for later dissemination to key stakeholders.
Operations Manager
Affy's Premium Grill
05.2016 - 06.2019
- Managed customer service staff by communicating expectations and monitoring and analyzing results
- Determined customer service requirements by benchmarking best practices and analyzing information and applications
- Interacted with customers to quickly handle escalated queries and complaints
- Administered compensation, benefits and performance management systems and safety and recreation programs.
Resource Project Manager
Pinnacle IP Solutions
11.2016 - 09.2018
- Organized and led kickoff and status meetings to communicate project expectations prior to project execution
- Developed relationships with appropriate client stakeholders
- Traveled to customer sites to keep projects on schedule while maintaining high quality
- Led meetings to detail project milestones, brainstorm ideas and determine appropriate techniques to manage tasks
- Managed multiple stakeholders, aligning common goals and communicating risks.
Education
Humanities In Social Science -
University of Toronto
Toronto, ONSkills
- Excel Spreadsheets
- Microsoft PowerPoint
- Google Docs
- Coordinate Events
- Microsoft SharePoint
- Microsoft Outlook
- Adobe Systems Adobe Photoshop
- Advanced MS Office Suite Proficiency
- Microsoft Dynamics
- Adobe Systems Adobe Acrobat
- Apple macOS
Timeline
Executive Assistant
Aviva Insurance
12.2022 - Current
Executive Assistant
Jacobs Engineering
09.2018 - 09.2020
Resource Project Manager
Pinnacle IP Solutions
11.2016 - 09.2018
Operations Manager
Affy's Premium Grill
05.2016 - 06.2019
Humanities In Social Science -
University of Toronto
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