Zahra Alizamani
Port Coquitlam,BC
Summary
Enthusiastic and customer-focused professional with over [5 years] of experience in retail and team-oriented environments. Proven ability to provide excellent customer service, maintain organized and well-stocked stores, and ensure fast and friendly checkout experiences. Adept at promoting rewards programs and meeting company standards. Committed to contributing to a positive workplace and delivering exceptional service.
Overview
6
6
years of professional experience
Work History
Restaurant Waiter
Shemroon Restaurant & Bar
Coquitlam, British Columbia
08.2024 - Current
- Maintained high-level customer service by ensuring guest satisfaction.
- Clarified menu items to enhance customer understanding.
- Multitasking – handling multiple tables, tasks, and customer needs simultaneously.
- Coordinated with kitchen and bar staff to streamline operations.
Retail Team Member
ZARA
03.2020 - 05.2024
- Enhanced interactions to ensure positive customer experiences.
- Achieved sales quotas effectively.
- Displayed merchandise strategically for optimal customer engagement.
- Monitored product availability tracking.
- Handled transactions and managed cash registers.
Retail Associate
Soroush
08.2018 - 02.2020
- Handled over 100 customers daily, ensuring their needs were met promptly and professionally.
- Organized store recovery and replenishment processes, maintaining a clean and well-stocked store.
- Informed customers on benefits of loyalty programs.
- Supported safety and shrink prevention initiatives, adhering to company policies and procedures.
Education
Bachelor of Science - Chemistry
Arak University
IranSkills
Exceptional customer service and communication abilities
Proficient in POS systems and cash handling
Strong organizational and multitasking skills
Stock Management Familiarity
Collaborative Team Player
Knowledge of safety and shrink prevention procedures
Languages
English
Professional
Turkish
Professional
Persian
Native/ Bilingual
Timeline
Restaurant Waiter
Shemroon Restaurant & Bar
08.2024 - Current
Retail Team Member
ZARA
03.2020 - 05.2024
Retail Associate
Soroush
08.2018 - 02.2020
Bachelor of Science - Chemistry
Arak University
Similar Profiles
Francisco CuevasFrancisco Cuevas
Senior Customer Relations Specialist/Hospitality at The Grange Restaurant & Bar, The Firehouse Restaurant, Ella Dining Room & Bar, Neta, Lincoln Ristorante, Stella 34 Trattoria, J&R's Steakhouse, Verdi's of WhitestoneSenior Customer Relations Specialist/Hospitality at The Grange Restaurant & Bar, The Firehouse Restaurant, Ella Dining Room & Bar, Neta, Lincoln Ristorante, Stella 34 Trattoria, J&R's Steakhouse, Verdi's of Whitestone
Elan BondiElan Bondi
Chef at Smiths Bar & Restaurant, Shamrock Bar & Grill.Chef at Smiths Bar & Restaurant, Shamrock Bar & Grill.
Joshua mbiraJoshua mbira
Supervisor at Bar Bar restaurantSupervisor at Bar Bar restaurant
Karla Penaloza SanchezKarla Penaloza Sanchez
Babysitter at Self-employedBabysitter at Self-employed
Gianfranco BorrelliGianfranco Borrelli
Assistant Store Manager at ZumiezAssistant Store Manager at Zumiez