Zahra Alhandani
Mississauga
Summary
Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.
Overview
4
4
years of professional experience
Work History
Administrative Assistant
Remax Professionals inc.
01.2024 - Current
- Completed administrative tasks such as preparing and managing listings, preparing and revising offers, providing support to real estate agents, and booking and confirming showings for properties.
- Developed systematic approaches to listing preparation and offer management, ensuring compliance with real estate regulations and deadlines.
- Orchestrated effective communication between agents and clients while maintaining precise documentation and scheduling protocols.
Sales Associate
DECIEM | THE ABNORMAL BEAUTY COMPANY
10.2023 - 12.2023
- Maintained a tidy store environment, ensuring a positive shopping experience.
- Analyzed customer skincare needs and concerns, developing tailored solutions that aligned with individual preferences and skin conditions.
- Orchestrated in-store product showcases and educational sessions, driving customer engagement and contributing to sustained sales growth.
Store Associate
Sukoshi Mart
02.2023 - 09.2023
- Engage customers, showcase products, offer application advice, enhance sales, and boost customer satisfaction.
- Maintained detailed product knowledge database, organized inventory systems, and implemented efficient restocking procedures to enhance store operations.
Retail Cashier
Nordstrom Rack Heartland Town Centre
10.2022 - 06.2023
- Increased sales by informing customers about promotions, boosting store revenue.
- Developed strong communication skills through effective customer interaction.
- Streamlined point-of-sale operations and resolved customer inquiries while maintaining transaction accuracy, contributing to enhanced customer satisfaction.
- Fostered positive shopping experiences through personalized assistance and product recommendations, building customer loyalty and repeat visits.
Retail Staff
Kilburn Live
07.2022 - 01.2023
- Managed stock levels and efficiently restocked sales floor, enhancing customer shopping experience.
- Assisted customers in creating personalized Barbie sets, boosting sales through tailored service.
- Facilitated inventory flow, reducing wait times for new merchandise availability.
Sales Associate
Bath & Body Works
07.2021 - 07.2022
- Welcomed customers, identified needs, and enhanced shopping experience.
- Monitored conversion rates, optimized store flow for better efficiency.
- Delivered exceptional customer service while managing store flow and maintaining product displays, resulting in enhanced customer satisfaction and sales growth.
- Maintained comprehensive knowledge of promotional campaigns and product lines while ensuring accurate inventory presentation and organization.
- Cultivated strong customer relationships through personalized product recommendations and attentive service, driving repeat business.
- Coordinated with team members to execute seasonal display changes and maintain store standards during peak shopping periods.
Education
Bachelor of Arts - History Major, Double Minor in Political Science and Ethics and Law
University of Toronto Mississauga
Mississauga, Ontarioundefined
St. Joseph Secondary School
Mississauga, OntarioSkills
- Writing
- Office Administration
- Microsoft Outlook
- Microsoft Word
- Retail Sales
- Point of Sale (POS) Systems
- Customer Engagement
- Customer Service
- Retail
- Sales
- Data Entry
Languages
English
Arabic
Somali
Associations/Committee Involvement
- Member of Because I Am A Girl
- Member of The Symposium
Timeline
Administrative Assistant
Remax Professionals inc.
01.2024 - Current
Sales Associate
DECIEM | THE ABNORMAL BEAUTY COMPANY
10.2023 - 12.2023
Store Associate
Sukoshi Mart
02.2023 - 09.2023
Retail Cashier
Nordstrom Rack Heartland Town Centre
10.2022 - 06.2023
Retail Staff
Kilburn Live
07.2022 - 01.2023
Sales Associate
Bath & Body Works
07.2021 - 07.2022
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St. Joseph Secondary School
Bachelor of Arts - History Major, Double Minor in Political Science and Ethics and Law
University of Toronto Mississauga