CRM
Zahoor Ali Khan
Manager - Student Advisory Services
India
Summary
Focused Sales Manager with 7+ years of team handling ability & expertise who is committed to motivating others and offering extensive knowledge penetrating new territories and promoting product lines. Highly effective mentor driven to assess individual and group performance to implement improvements and set goals. Determined individual with background in establishing and nurturing lucrative partnerships.
Overview
11
11
years of professional experience
1
1
Language
Work History
Manager - Student Advisory Services
GUS Education India(GEI)
04.2021 - Current
- Managed order cycle to enhance business development and maintain sustainability and lead satisfaction.
- Identify market conditions and competitor actions to adjust strategies and achieve sales goals.
- Collaborated with internal teams and stakeholders to evaluate costs against expected market price points and set structures to achieve profit targets.
- Identified, hired and trained highly-qualified staff by teaching best practices, procedures and sales strategies.
- Handled team of 40 FTE with 5 Team leaders reporting under me.
- Set and exceeded inside sales goals by establishing ambitious targets and motivating sales representatives.
- Implemented sales call flow in sales through service calls.
- Creating and presenting weekly, monthly, and ad-hoc MIS reports and dashboards pertaining to sales. Compiling operations related complex data into simplified business reports for quick analysis.
- Coordinated activities and projects to plan sales department operations and meet timelines.
- Created and implemented new business opportunities by utilizing strategic networking strategies.
- Communicated progress of monthly and quarterly initiatives to internal and external sales teams.
- Experience in handling multiple projects.
Team Leader
GUS Education India(GEI)
04.2018 - 11.2020
- Built strong relationships with customers through positive attitude and attentive response.
- Mentored and guided employees to foster proper completion of assigned duties.
- Handled a team of 15 advisors.
- Partnered with managers to identify and capitalize on sales trends and brand initiatives.
- Monthly & weekly feedback along with documentation of the same.
- Conducted training and mentored team members to promote productivity, accuracy and commitment to friendly service.
- Implemented new working processes to deliver multiple improvements.
- Established open and professional relationships with team members to achieve quick resolutions for various issues.
Team Leader
Adarsha Auto world PVT Ltd.
09.2013 - 03.2018
- Updated quality control standards, methods and procedures to meet compliance requirements.
- Followed quality standards and procedures to minimize errors and maximize customer satisfaction.
- Managed and archived quality documentation and participated in internal and external quality audits.
- Closed sale by overcoming objections; negotiating price; completing sales or purchase contracts; explaining provisions; explaining and offering warranties, services, and financing; collecting payment and deliver automobile.
- Retained to perform business development and account management in Auto Division. Successfully expanded account base from 175 to over 390 accounts.
Education
Graduate in Management Studies - Information Technology
ISBM
Hyderabad 04.2016 - 2019.01
Skills
Sales processes
Business development and planning
Team leading
Stakeholder Management
Coaching and mentoring
Direct sales
Relationship building
Sales expertise
Empowers high-performing sales teams
Accomplishments
- Leading a team of 40 FTE with 5 Team leaders reporting directly.
- Awarded "Mr.Nexa" in [2017].
- Maintained a quality score of 100% for consecutively 6 months.
- Migrated entire leads calling process from UK to India.
- Expanded business growth & opportunities.
Software
Salesforce
MS Office
PBI
Timeline
Manager - Student Advisory Services
GUS Education India(GEI)
04.2021 - Current
Team Leader
GUS Education India(GEI)
04.2018 - 11.2020
Graduate in Management Studies - Information Technology
ISBM
04.2016 - 2019.01
Team Leader
Adarsha Auto world PVT Ltd.
09.2013 - 03.2018
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