Brianna Stewart

• Provided exceptional customer service by attentively listening to guest needs and promptly addressing any concerns or issues.
• Maintained a clean and welcoming atmosphere by quickly addressing spills and resetting tables after guest departure.
• Improved guest experience by offering personalized recommendations based on individual preferences and dietary requirements.
• Enhanced customer satisfaction by promptly addressing inquiries and providing accurate information.
• Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.

• Interacted with customers by phone, email, or in-person to provide information.
• Analyzed problems and worked with teams to develop solutions.
• Participated in workshops and presentations related to projects to gain knowledge.
• Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
• Optimized customer experience by delivering superior services and effectively troubleshooting issues.

• Advised food bank customers on available services and resources to maximize use.
• Collaborated with fellow volunteers to deliver punctual, friendly service.
• Helped clients navigate social services system and access needed resources.

Kept case files updated, accurate and aligned with requirements.

• Demonstrated strong multitasking abilities while managing numerous tasks simultaneously.
• Reduced incoming call response time by implementing an effective call routing system.

• Delivered services to customer locations within specific timeframes.
• Acted as a team leader in group projects, delegating tasks and providing feedback.
• Paid attention to detail while completing assignments.
• Worked well in a team setting, providing support and guidance.
• Demonstrated respect, friendliness, and willingness to help wherever needed.
• Excellent communication skills, both verbal and written.