Summary
Overview
Work History
Education
Skills
Timeline
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Zahir Anderson

Oakville,ON

Summary

Dependable retail sales professional with experience in dynamic, high-performance environments. Skilled in processing transactions, handling cash, using registers and arranging merchandise. Maintains high-level customer satisfaction by smoothly resolving customer requests, needs and problems.

Overview

4
4
years of professional experience

Work History

Retail Sales Associate

Party City
Oakville, ON
03.2019 - 03.2022
  • Greeted customers and helped with product questions, selections and purchases.
  • Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
  • Used POS system to process sales, returns, online orders and gift card activations.
  • Balanced and organized cash register by handling cash, counting change and storing coupons.
  • Answered questions about store policies and addressed customer concerns.

Retail Sales Key Holder

Just Cozy
Burlington, ON
12.2020 - 04.2021
  • Greeted customers and helped with product questions, selections and purchases.
  • Maintained clean sales floor and straightened and faced merchandise.
  • Used POS system to process sales, returns, online orders and gift card activations.
  • Trained new associates on cash register operations, conducting customer transactions and balancing drawer.
  • Facilitated high volumes of cash, credit and gift card transactions, verifying cash drawer balance at end of each shift.

Crew Member

Wendys
Oakville, ON
08.2018 - 01.2019
  • Provided excellent customer service by greeting customers and meeting quality expectations.
  • Took orders, prepared meals and collected payments.
  • Kept food preparation area, equipment and utensils clean and sanitary.
  • Worked front counter, drive-thru and other areas.
  • Prepared products following restaurant, health, and safety standards and procedures.
  • Collaborated with team members to complete orders.

Education

Bachelor of Arts - Behavioural Sciences

Seneca College of Applied Arts And Technology
North York, ON
04.2024

High School Diploma -

St. Ignatius of Loyola Catholic Secondary School
Oakville, ON
06.2020

Skills

  • Policy and Procedure Adherence
  • Safety and Cleanliness Standards
  • Teamwork and Collaboration
  • POS System Operations
  • Strong Communication and Interpersonal Skills
  • Maintaining Clean Work Areas
  • Time Management
  • Adaptable and Flexible

Timeline

Retail Sales Key Holder

Just Cozy
12.2020 - 04.2021

Retail Sales Associate

Party City
03.2019 - 03.2022

Crew Member

Wendys
08.2018 - 01.2019

Bachelor of Arts - Behavioural Sciences

Seneca College of Applied Arts And Technology

High School Diploma -

St. Ignatius of Loyola Catholic Secondary School

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Zahir Anderson