Zahina Zaheen Bi

• Maintained accurate documentation of patient care activities for regulatory compliance purposes.
• Enhanced patient comfort by providing compassionate and attentive care.
• Ensured timely reporting of changes in patient condition to supervising nurses or physicians for immediate intervention.
• Offered companionship and kindness to elderly patients.
• Built and maintained rapport with clients and family members to facilitate trusting caregiver relationship.
• Utilized effective communication skills to address any concerns or questions from clients or their family members.
• Assisted in maintaining a clean and safe environment for patients, completing housekeeping tasks as needed.
• Facilitated social engagement among patients by organizing group activities or outings when appropriate.
• Participated in ongoing training opportunities to stay current on best practices and industry trends in senior care.

• Input, analyzed and reported on data covering all aspects of procurement operations.
• Built relationships with vendors to negotiate ideal terms for purchases.
• Developed and strengthened supplier relationships.
• Set up and negotiated contracts to obtain favorable pricing and delivery structures.
• Managed database of vendor details and pricing information to maintain organization.
• Utilized software to order, track and invoice product shipments.
• Provided accurate and up-to-date records of leading procurement procedures.
• Taking part in inventory management/Stock take(s)

• Using of Hand tools and electronic equipments to assemble products and provide demonstration to new and existing customers.
• Packing and filling shelf with virtual merchandise.
• Prepared merchandise for sales floor by pricing or tagging.
• Accurately processed POS transactions and GRN.
• Helped customers locate products and checked store system for merchandise at other sites.
• Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
• Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
• Generated new sales leads to achieve and exceed monthly sales goals.
• Contributed to team objectives in fast-paced environment.
• Provided positive first impressions to welcome existing, new, and potential customers.
• Answered customer questions about sizing, accessories, and merchandise care.
• Trained new employees on customer service and organizing strategies.

Timber Yard and General Home and Building Supplies.

• Kept employee workloads fair and balanced to achieve objectives while maintaining high job satisfaction.
• Partnered with merchandising team to plan and execute floor moves, merchandise placement, and overall sales set-up.
• Motivated associates to consistently deliver effective selling behaviors through coaching and recognition.
• Communicated with managers of other departments to maintain transparency.
• Managed inventory and receiving operations to maintain optimal stock levels and meet expected demands.
• Worked actively with management team to create daily and weekly sales plans based on weekly sales trends.
• Trained team members in successful strategies to meet operational and sales targets.
• Researched issues to obtain appropriate answers to customer inquiries.

• Streamlined checkout process for increased efficiency and reduced waiting times.
• Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
• Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
• Managed inventory levels effectively, reducing stock shortages and minimizing wastage.
• Contributed to store success by maintaining high standards of cleanliness throughout the facility.
• Resolved customer complaints professionally, leading to improved customer relations and loyalty.
• Prevented loss by vigilantly monitoring potential theft or fraud situations instore.
• Helped customers complete purchases, locate items, and join reward programs.
• Mentored new employees on cashier duties and best practices, improving overall staff performance.