Zahid Ruiz
Madera
Summary
Dedicated Supervisor with expertise in managing housekeeping and janitorial teams. Focused on maintaining high cleanliness standards and optimizing workflows. Trained staff effectively, implemented cost-saving measures, and enhanced customer satisfaction through strategic scheduling and resource management.
Overview
6
6
years of professional experience
Work History
Environmental Services Supervisor
Chukchansi Gold Resort
Coarsegold
11.2024 - 07.2026
- Coordinated daily cleaning schedules for guests in public areas.
- Trained staff on proper use of cleaning products and equipment.
- Ensured that all equipment was properly calibrated, maintained, and operated according to manufacturer specifications.
- Conducted regular inspections of work areas to ensure adherence to safety standards and quality assurance procedures.
- Resolved any customer complaints or issues quickly and efficiently while maintaining positive relationships with clients.
Dock Leader
Covenant distribution center
San Bernardino
06.2022 - 07.2024
- Supervised dock operations, ensuring efficient loading and unloading of shipments.
- Coordinated schedules for dock workers to optimize workflow and productivity.
- Trained new staff on safety protocols and operational procedures.
- Communicated with drivers regarding delivery schedules and loading instructions.
Desk Clerk
Kane Logistics
Fontana
11.2020 - 06.2022
- Resolved customer complaints and ensured satisfaction with prompt issue resolution.
- Maintained accurate records of files, generated reports, and updated supervisor on occupancy and revenue status.
- Processed payments and issued receipts and correct change to customers efficiently.
- Maintained accurate bookkeeping of important files, ran reports and delivered updates on occupancy and revenues to supervisor.
- Informed team members about truck arrivals and necessary inventory preparations for efficient shipping. on truck arrivals and notify what inventory needs to be completed for shipment.
- Coordinated inventory processes to maintain accurate stock levels and facilitate smooth operations. that is received or shipped out.
Education
High School Diploma -
Riverside poly High school
Riverside, CASkills
- Environmental sanitation
- Hazardous waste management
- Safety compliance
- Heavy lifting
- Team management
- Leadership
- Communication skills
- Customer support
- Time management
- Adaptability
- Independent work
Timeline
Environmental Services Supervisor
Chukchansi Gold Resort
11.2024 - 07.2026
Dock Leader
Covenant distribution center
06.2022 - 07.2024
Desk Clerk
Kane Logistics
11.2020 - 06.2022
High School Diploma -
Riverside poly High school