Zahid Osman
Edmonton,AB
Summary
Loyal team leader builds positive rapport, inspires trust and guides teams toward achievement of organizational goals. Strong facilitator adept at working cross-departmentally with different work environments and top-level leadership. Develops strategies, provides training, sets goals and obtains team feedback. Excellent interpersonal and communication skills. Problem solver and consensus builder. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
1
1
Certification
Work History
Team Lead /Supervisor
Speeders Edmonton Indoor Pro Karts
05.2023 - Current
- Trained new team members by relaying information on company procedures and safety requirements.
- Built strong relationships with customers through positive attitude and attentive response.
- Established open and professional relationships with team members to achieve quick resolutions for various issues.
- Worked different stations to provide optimal coverage.
- Evaluated employee skills and knowledge regularly, training, and mentoring individuals with lagging skills.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Kept equipment in good working order by following operating instructions, troubleshooting breakdowns, and maintaining supplies.
Education
High School Diploma -
Lilian Osborne
Edmonton06.2022
Skills
- Employee Evaluation
- Team Member Motivation
- Telephone Skills
- Merchandise Restocking
- POS Systems
- Cash Management
- Basic computer knowledge
- Organize Inventory
- Handling Complaints
Certification
Standard First Aid and CPR/AED
ProServe Liquor staff training
Timeline
Team Lead /Supervisor
Speeders Edmonton Indoor Pro Karts
05.2023 - Current
High School Diploma -
Lilian Osborne
Standard First Aid and CPR/AED
ProServe Liquor staff training
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