Zahed Hossain Tareq
Scarborough,ON
Summary
Dedicated and reliable professional possesses a deep understanding of a wide range of tools and equipment. Proven record of successfully diagnosing and resolving complex repair issues. Skilled in performing preventative maintenance to ensure smooth operations and maximize equipment life.
Overview
4
4
years of professional experience
Work History
Telecommunications Technician
Rogers Communications
04.2023 - Current
- Performed maintenance and troubleshooting to resolve related issues
- Assisted customers with installation, setup and training for new machines
- Trained customers on proper operation and maintenance procedures for equipment
- Read and understood procedures and diagrams to perform service and testing
- Gathered and analyzed data to identify system problems and determined the best solutions.
- Conducted regular inspections of telecommunications systems to identify and repair any potential issues.
- Installed and configured new devices and system components.
SERVER ASSISTANT
Hy's Steakhouse & Cocktail Bar
06.2021 - 03.2023
- Performed tasks to keep common areas and dining areas presentable throughout day
- Delivered food items to customers in a timely and accurate manner
- Assisted servers and bartenders with orders and refilling drinks
- Proactively addressed customer concerns or complaints in order to maintain positive relationships with guests.
- Maintained a clean and organized dining area by routinely sweeping floors, wiping surfaces, and removing trash.
- Enhanced customer dining experience by promptly clearing tables and efficiently resetting them for new guests.
CUSTOMER SERVICE REPRESENTATIVE
Miratel Solutions
02.2020 - 06.2020
- Met daily customer service quotas with a focus on quality
- Developed positive relationships with customers through friendly interactions
- Followed up with customers regarding product functionality and overall satisfaction
- Processed orders, returns, and exchanges in an accurate and efficient manner
- Participated in team meetings to discuss new ideas for improving the overall quality of customer service provided.
Education
Diploma - Hospitality And Tourism Management
Seneca Polytechnic College
12.2022
Skills
- Analyze, interpret, modify and prepare electrical and electronics drawings, layouts and reports
- Communication technology analysis including fiber optic technology principal and measurements
- Solid understanding of semiconductor devices and Digital electronics
- Troubleshoot electronic systems and perform test procedures
- Carry out measurements and adjustments on pneumatic, electropneumatic components in a mechatronic system
- Design and troubleshoot PCB using Orcad Software
- Basic understanding of PLC programming (Siemen)
- Hands on experience with Digital Multimeter, Oscilloscope and power supply to troubleshoot and analyze electric circuit
- Understand the role of various pneumatic, electropneumatic and hydraulic components within a given system or module
Languages
English
Full Professional
Bengali
Native or Bilingual
Hindi
Professional Working
Urdu
Limited Working
Timeline
Telecommunications Technician
Rogers Communications
04.2023 - Current
SERVER ASSISTANT
Hy's Steakhouse & Cocktail Bar
06.2021 - 03.2023
CUSTOMER SERVICE REPRESENTATIVE
Miratel Solutions
02.2020 - 06.2020
Diploma - Hospitality And Tourism Management
Seneca Polytechnic College
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