Zadie Brito
San Jose
Summary
Dedicated host with strong customer service skills, exceptional communication, and effective time management. Proven ability to handle high-pressure situations, ensuring a welcoming atmosphere and enhanced guest experiences.
Overview
1
1
Certification
Work History
Host
Lazy Dog Restaurant & Bar
San Jose, CA
01.2026 - Current
- Greeted and seated guests, ensuring welcoming atmosphere and efficient flow.
- Managed reservation system, optimizing table turnover and guest experience.
- Assisted waitstaff in preparing dining area, maintaining cleanliness and organization.
- Communicated guest needs to kitchen staff, enhancing service coordination.
- Supported training of new hosts on operational procedures and customer service standards.
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
Education
High School Diploma -
Abraham Lincoln High School
San Jose05-2026
Skills
- Customer service
- Team collaboration
- Multitasking proficiency
- Effective time management
- Exceptional communication
- Up-selling techniques
Certification
I earned my Biliteracy award because I was in the TWIBI program all the way from kindergarten up until my sophomore year of high school.
Timeline
Host
Lazy Dog Restaurant & Bar
01.2026 - Current
High School Diploma -
Abraham Lincoln High School