Zackary Ogle-Kennedy
Summary
Dynamic professional with a background in sales, education, and sports management, including a pivotal role at Play It Again Sports. Excelled in customer service and relationship building, adept at identifying client needs and enhancing customer satisfaction. Proven expertise in baseball, alongside strong teamwork and time management skills, contributing to significant performance improvements.
Overview
3
3
years of professional experience
Work History
Sales Associate (Co-Op)
Play It Again Sports
09.2024 - Current
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Specialized in skate & helmet fittings.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Listened to customer needs and desires to identify and recommend optimal products.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Built relationships with customers to encourage repeat business.
- Answered customer questions about sizing, accessories, and merchandise care.
Camp Counselor, Summer Sports
Cedar Ridge Camp
03.2022 - 08.2024
- Organized and guided group activities by leading, coaching, and participating with campers.
- Provided clear instruction to activity and program participants to deliver fun and maintain safety.
- Offered guidance on proper technique to inexperienced campers, building their confidence in participating in various sports activities.
- Led groups of children safely through variety of camp activities.
- Maintained an orderly and safe environment by enforcing camp rules and guidelines consistently across all age groups.
- Supported children by actively listening and offering encouragement.
- Acted as positive role model and mentor to provide campers with constructive guidance and promote healthy habits and attitudes.
- Administered first aid quickly to provide health and safety to campers.
- Supervised groups of children in log cabins for sleepaway camp.
Kindergarten Teaching Assistant (Co-Op)
TCDSB
09.2023 - 01.2024
- Supported classroom maintenance and upkeep, organizing books, and materials.
- Managed classroom behavior effectively, creating a positive learning atmosphere conducive to academic success.
- Provided additional support for students with special needs, ensuring they received appropriate accommodations and resources.
Education
High School Diploma -
Brebeuf College School
Toronto06-2025
Skills
- Expert in all things Baseball
- Customer Service
- Teamwork and collaboration
- Time management
- Reliable and punctual
- Relationship building
- Client service
- Customer needs assessment
- Guest relations
- Friendly and outgoing
Languages
English
Full Professional
Interests
- All things Blue Jays (live events & and televised games)
- Camping
- Cottaging
- Team Sports
- Volunteer Work (March Break Cedar Ridge Camp)
Timeline
Sales Associate (Co-Op)
Play It Again Sports
09.2024 - Current
Kindergarten Teaching Assistant (Co-Op)
TCDSB
09.2023 - 01.2024
Camp Counselor, Summer Sports
Cedar Ridge Camp
03.2022 - 08.2024
High School Diploma -
Brebeuf College School
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