Zackary Conci
Pacifica
Summary
Resourceful recreation leader skilled in organizing engaging activities and maintaining operational efficiency. Strong focus on safety protocols and customer satisfaction, ready to support community initiatives and elevate program quality.
Overview
7
7
years of professional experience
Work History
Building Attendant
City Of Pacifica
Pacifica
08.2023 - Current
- Ensured cleanliness and safety of public facilities in Pacifica.
- Assisted visitors with inquiries and provided directions throughout the facility.
- Trained new attendants on operational procedures and safety protocols.
- Responded promptly to customer complaints while maintaining professionalism.
- Monitored access control system for visitor entry and reported suspicious activity.
- Organized storage areas for materials utilized in daily operations.
- Maintained premises by sweeping, mopping, vacuuming, and dusting regularly.
- Greeted guests upon arrival and provided necessary directions.
Recreation Leader
City Of Pacifica
Pacifica
06.2021 - Current
- Organized diverse recreational activities to enhance community engagement and enjoyment.
- Planned events and workshops tailored for local residents and families.
- Managed equipment inventory to ensure availability for all programs and activities.
- Communicated with participants to gather feedback, enhancing programming quality.
- Trained new staff on operational procedures and customer service standards.
- Monitored participants during activities to enforce safety guidelines effectively.
- Maintained accurate records including attendance logs and incident reports for program operations.
- Supervised staff members to ensure adherence to program plans and objectives.
Cashier
McDonald's
Pacifica
06.2018 - 11.2019
- Processed customer transactions with accuracy and efficiency at retail store.
- Handled cash, credit, and digital payments securely while maintaining attention to detail.
- Assisted customers with inquiries, providing product information and excellent service.
- Managed inventory through restocking shelves and monitoring product availability.
- Resolved customer complaints promptly, ensuring satisfaction and positive experiences.
- Maintained cleanliness and organization of checkout area, including all surfaces.
- Issued receipts, refunds, credits, or change due to customers in a timely manner.
- Collaborated with front-end staff to enhance customer service and engagement.
Education
High School Diploma -
Archbishop Riordan High School
San Francisco, CA06-2021
Skills
- Facility maintenance
- Safety protocols
- Event planning
- Operational training
- Access control
- Inventory management
- Staff supervision
- Program development
- Record keeping
- Problem solving
- Attention to detail
- Conflict resolution
- Time management
- Effective communication
- Customer assistance
Timeline
Building Attendant
City Of Pacifica
08.2023 - Current
Recreation Leader
City Of Pacifica
06.2021 - Current
Cashier
McDonald's
06.2018 - 11.2019
High School Diploma -
Archbishop Riordan High School
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