Zack Lain
Burlington,ON
Summary
I am a results-driven, detail-oriented sales professional with practical experience and a natural talent for leadership. I excel in communication and negotiation, supported by strong interpersonal skills and a dedicated work ethic. My ability to strategically coordinate all aspects of the sales process ensures efficient deal closures. With a commercial mindset, I am focused on delivering tailored solutions to clients and prospects, driving success for both the customer and the business
Overview
14
14
years of professional experience
Work History
Owner/Sales/Landscaper
Lainscape
Burlington, Ontario
03.2020 - Current
- Managed daily operations of business, including hiring and training staff.
- Developed strategic plans to increase profitability and efficiency.
- Identified new opportunities for growth, expansion, and diversification.
- Created marketing campaigns to attract new customers.
- Negotiated contracts with vendors and suppliers.
- Oversaw budgeting and financial management.
- Maintained relationships with existing clients by providing superior customer service.
- Implemented quality assurance processes to ensure product excellence.
Territory Sales Manager
Drollis Safety Supply
01.2019 - 03.2020
- Effectively identify opportunities for further business within current client portfolios
- Strategize with owners and senior management to market products
- Forecast sales and build pipeline to achieve goals and objectives
- Facilitate training of new products for branch staff and managers
- Support the wider sales strategy by pitching both domestic and imported brands.
Transportation Consultant
Markdale Aggregates
10.2017 - 01.2019
- Pursued business development opportunities and supported the preparation of proposals for private sector clients
- Led a range of transportation projects, including: data collection, procurement and planning
- Ensured schedule and budget adherence to client brief
- Managed project resources and on-going client communication, while adhering to quality control processes.
Truck Sales Manager, SW Ontario
Mack Trucks Inc
01.2013 - 10.2017
- Managed and maintained effective working relationships with both new and existing customers
- Developed and executed sales plan in line with agreed targets and budgets
- Managed cost and credit control to maximize the opportunity to grow profit through negotiation and closing techniques.
Territory Sales Manager
Mill Street Brewery
01.2012 - 01.2013
- Organized weekly orders for Hamilton and Niagara Licensee's and designated locations of the Liquor Control Board of Ontario
- Developed strong relationships with existing clients, while creating opportunities to acquire new clientele
- Managed regular sales calls via phone and in-person visits
- Negotiated leveraged promotions to control costs and maximize profits.
Front of House Team Member
Fairmont Banff Springs
10.2011 - 01.2012
- Greet, check in and settle guest accounts while following all service standards
- Drive rate through up-selling room brands
- Provided expertise on hotel history, facilities and points of interest in the area
- Health & Safety team member - ensured safety policies and procedures were followed on a daily basis in order to maintain stringent standards.
Scion & Toyota Product Ambassador
Scion & Toyota Promotions Team
05.2010 - 10.2011
- Built a personable brand voice and ensured consistency throughout each event
- Assisted in the coordination, setup and take down of national trade events
- Client facing - engaged with prospects and compiled data for market research
- Managed event product inventory.
Parts, Service & Warranty Representative
Mack Trucks Inc
- Ensured client satisfaction by location specific products and regularly hand-delivered to clients throughout the Niagara region
- Determined part requirements and created special orders for clients
- Organized warranty claims and maintained customer files
- Maintained inventory records.
Education
Training program -
Mack Trucks Inc University
01.2015
Automotive Marketing Diploma -
Georgian College
12.2010
Ontario Motor Vehicle Industry Council Certificate -
OMVIC
01.2010
Skills
- Persuasive with effective negotiation
- Strong commercial acumen and driven to exceed set targets
- Self-motivated to work individually with the ability to work within a team
- Adaptable and quick learner
- Effective communicator with excellent interpersonal skills
- Lead prospecting
- New Account Development
- Solution selling
Accomplishments
- 2x Platinum Award - Home, Builders,and Contractors - Lawn Care and Maintenance from Burlington Community votes and one from Flamborough
Timeline
Owner/Sales/Landscaper
Lainscape
03.2020 - Current
Territory Sales Manager
Drollis Safety Supply
01.2019 - 03.2020
Transportation Consultant
Markdale Aggregates
10.2017 - 01.2019
Truck Sales Manager, SW Ontario
Mack Trucks Inc
01.2013 - 10.2017
Territory Sales Manager
Mill Street Brewery
01.2012 - 01.2013
Front of House Team Member
Fairmont Banff Springs
10.2011 - 01.2012
Scion & Toyota Product Ambassador
Scion & Toyota Promotions Team
05.2010 - 10.2011
Parts, Service & Warranty Representative
Mack Trucks Inc
Training program -
Mack Trucks Inc University
Automotive Marketing Diploma -
Georgian College
Ontario Motor Vehicle Industry Council Certificate -
OMVIC
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