Zachery McGinnis-Delamare
Roblin
Summary
Knowledgeable retail professional driven to foster top performance and committed to service excellence. Ready to learn new skills from dynamic team and bring value through retail experience.
Overview
6
6
years of professional experience
Work History
Key Holder
Red Apple Store
02.2023 - Current
- Managed daily cash handling procedures, ensuring accuracy in transactions and preventing losses due to discrepancies.
- Resolved customer complaints professionally, resulting in increased customer satisfaction and loyalty.
- Oversaw store operations by counting cash drawers, reviewing equipment management, and supervising staff.
- Swept and mopped floor, wiped windows and fixtures after closing to maintain organized and tidy store.
- Managed store personnel by delegating tasks and supervising daily operations.
Department Manager
Walmart
09.2018 - 09.2023
- Oversaw inventory management processes, maintaining optimal stock levels while minimizing waste and losses due to shrinkage or obsolescence.
- Collaborated with other departments to ensure seamless coordination in achieving company-wide objectives.
- Improved customer satisfaction rates through attentive service, prompt issue resolution, and continuous process improvements.
- Maintained a professional work environment by addressing conflicts proactively and fostering open communication among staff members.
- Prepared detailed reports for management to clarify existing trends, review sales and inventory data and support shrink minimization and safety awareness.
Education
High School Diploma -
Goose Lake High
Roblin, MBSkills
- Customer Service
- Training and mentoring
- Workplace Safety
- Daily Reporting
- Inventory Monitoring
- Resource Management
- Multitasking and Prioritizing
Languages
English
Native or Bilingual
Timeline
Key Holder
Red Apple Store
02.2023 - Current
Department Manager
Walmart
09.2018 - 09.2023
High School Diploma -
Goose Lake High
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