Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Zachery McCann

Victoria,BC

Summary

Driven and results-focused professional with a proven track record at Dairy Queen, enhancing team productivity and customer satisfaction through analytical thinking and a commitment to professionalism. Excelled in fast-paced environments, demonstrated by significantly improving operational workflows and resolving conflicts, leveraging customer service expertise and a positive attitude to foster team harmony and efficiency.

Overview

2
2
years of professional experience

Work History

Supervisor

Dairy Queen
02.2022 - 08.2022
  • Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
  • Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
  • Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
  • Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.

Line Cook

Red Robin
11.2020 - 07.2021
  • Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
  • Collaborated with team members to maintain a clean and safe working environment, adhering to health and safety guidelines.
  • Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
  • Boosted employee morale through positive attitude, willingness to assist others when needed.

Education

Medical Radiography Diploma - Medical Imaging

Camosun College
4461 Interurban Road, Victoria
08.2024

Skills

  • Analytical Thinking
  • Professionalism
  • Patient Advocacy
  • Customer service expertise

References

Robin Metcalfe, Clinical Instructor

Medical Radiation Technologist

Island Health, Victoria General Hospital

Victoria, BC, Canada

robin.metcalfe@islandhealth.ca

250-889-4828


Michael Trirogoff, Supervisor

Medical Imaging Supervisor

Island Health, Victoria General Hospital

Victoria, BC, Canada

michael.trirogoff@islandhealth.ca


Timeline

Supervisor

Dairy Queen
02.2022 - 08.2022

Line Cook

Red Robin
11.2020 - 07.2021

Medical Radiography Diploma - Medical Imaging

Camosun College

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