Zachell Felipe
31-8778 159 St., Surrey,BC
Summary
Enthusiastic and driven Social Service Worker student committed to ongoing professional development and staying abreast of best practices in the field. Passionate about social justice and dedicated to promoting equality and inclusivity in all aspects of service delivery. Seeking an entry-level position in Social Services to apply theoretical knowledge and practical skills, while making a positive impact on the lives of those in need.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Financial Advisor
World Financial Group, Inc.
07.2017 - Current
- Educated clients on various financial matters and provided professional recommendations on investment opportunities, products, and services based on each client's individual needs.
- Developed personal rapport with each client to maintain customer loyalty and establish long-term accounts.
- Mentored junior advisors, sharing knowledge, expertise, and best practices to enhance team performance.
- Ensured compliance with industry regulations and company policies while serving clients'' best interests.
F & B Server
Gateway Casinos
10.2013 - 12.2018
- Demonstrated exceptional multitasking abilities, managing multiple tables simultaneously without sacrificing service quality.
- Adhered to strict sanitation guidelines, reducing the risk of foodborne illnesses among patrons and staff members alike.
- Assisted management in training new F&B Servers, sharing best practices and improving team performance.
- Enhanced customer satisfaction by providing attentive and efficient service.
Education
Diploma - Social Service Worker
CDI College
Burnaby, BC09.2024
Bachelor of Science - Computer Science
University of Perpetual Help System
Philippines2003
Skills
- Friendly, Positive Attitude
- Teamwork and Collaboration
- Flexible and Adaptable
- Multitasking Abilities
- Excellent Communication
- Disability Support
- Social Skills Training
- Mental Health Support
Languages
English
Full Professional
Certification
- Food Safety 2024
- Standard First Aid & CPR / AED Level C
- Canadian WHMIS 2015
- Non-Violent Crisis Intervention Training
- Applied Suicide Intervention Skills Training
Timeline
Financial Advisor
World Financial Group, Inc.
07.2017 - Current
F & B Server
Gateway Casinos
10.2013 - 12.2018
Diploma - Social Service Worker
CDI College
Bachelor of Science - Computer Science
University of Perpetual Help System
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