Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
Generic

Zachell Felipe

31-8778 159 St., Surrey,BC

Summary

Enthusiastic and driven Social Service Worker student committed to ongoing professional development and staying abreast of best practices in the field. Passionate about social justice and dedicated to promoting equality and inclusivity in all aspects of service delivery. Seeking an entry-level position in Social Services to apply theoretical knowledge and practical skills, while making a positive impact on the lives of those in need.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Financial Advisor

World Financial Group, Inc.
07.2017 - Current
  • Educated clients on various financial matters and provided professional recommendations on investment opportunities, products, and services based on each client's individual needs.
  • Developed personal rapport with each client to maintain customer loyalty and establish long-term accounts.
  • Mentored junior advisors, sharing knowledge, expertise, and best practices to enhance team performance.
  • Ensured compliance with industry regulations and company policies while serving clients'' best interests.

F & B Server

Gateway Casinos
10.2013 - 12.2018
  • Demonstrated exceptional multitasking abilities, managing multiple tables simultaneously without sacrificing service quality.
  • Adhered to strict sanitation guidelines, reducing the risk of foodborne illnesses among patrons and staff members alike.
  • Assisted management in training new F&B Servers, sharing best practices and improving team performance.
  • Enhanced customer satisfaction by providing attentive and efficient service.

Education

Diploma - Social Service Worker

CDI College
Burnaby, BC
09.2024

Bachelor of Science - Computer Science

University of Perpetual Help System
Philippines
2003

Skills

  • Friendly, Positive Attitude
  • Teamwork and Collaboration
  • Flexible and Adaptable
  • Multitasking Abilities
  • Excellent Communication
  • Disability Support
  • Social Skills Training
  • Mental Health Support

Languages

English
Full Professional

Certification

  • Food Safety 2024
  • Standard First Aid & CPR / AED Level C
  • Canadian WHMIS 2015
  • Non-Violent Crisis Intervention Training
  • Applied Suicide Intervention Skills Training

Timeline

Financial Advisor

World Financial Group, Inc.
07.2017 - Current

F & B Server

Gateway Casinos
10.2013 - 12.2018

Diploma - Social Service Worker

CDI College

Bachelor of Science - Computer Science

University of Perpetual Help System

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Zachell Felipe