Zachary Campbell
Overhead Door Technician
South-West Oxford,ON
Summary
Seasoned professional with extensive experience in the overhead door industry, excited to apply an extensive 20+ years of experience in sales, installation, maintenance, and repair of overhead doors and dock equipment. The main objective is to partner with a company that provides growth opportunities and add value to the company's success, consistently surpassing customer expectations.
Overview
22
22
years of professional experience
21
21
Training and Certificates
Work History
Owner
HIGH-LIFT DOOR INC
12.2018 - Current
- Managed day-to-day business operations.
- Consulted with customers to assess needs and propose optimal solutions.
- Negotiated price and service with customers and vendors to decrease expenses and increase profit.
- Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
Commercial Installation Technician
Door World
05.2022 - 08.2024
- Installed and maintained commercial garage doors and dock leveler equipment for various clients.
- Trained team members providing support and guidance while maintaining high-quality standards.
- Utilized welding, hand and power tools to complete installations according to specifications.
- Provided excellent customer service and worked effectively in fast-paced environments.
- Completed required paperwork such as work orders according to services performed or required.
Manager of Overhead Door Division
E&E McLaughlin Ltd.
01.2010 - 12.2019
- Installed, replaced and serviced overhead doors, rolling steel doors, high speed doors, dock leveler equipment and electric door operators using power and hand tools.
- Diagnosed problems and completed timely repairs.
- Performed routine inspections and maintenance keeping detailed, accurate maintenance reports and documentation of progress.
- Demonstrated leadership skills in managing projects from concept to completion.
- Developed detailed plans based on broad guidance and direction.
- Measured and estimated jobs in order to calculate costs and provide quotations.
- Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
- Developed and maintained courteous and effective working relationships.
Commercial Service Technician
KW Door Installations
01.2006 - 12.2009
- Lead hand diagnosing and troubleshooting problems, repairing, and restoring commercial overhead doors and dock leveler equipment to peak performance.
- Explained diagnostic findings to customers and outlined repair or service options.
- Kept accurate records of work activities, time and materials on work orders.
- Worked as 24 Hour emergency service representative for commercial and residential customers
Commercial and Residential Technician
Ontrack Door Systems
01.2005 - 12.2006
- Lead hand installing and servicing commercial and residential overhead doors.
- Worked as 24 hour service representative.
- Gained valuable experienced in welding, oxy-acetylene torching, hydraulics and electrical troubleshooting.
- Installed new equipment and explained operation and routine maintenance protocols to customers.
- Maintained company vehicle stocked with repair and replacement parts.
Commercial Service Technician
KW Door Installations
01.2003 - 12.2005
- Trained closely with lead hand learning how to service all types of overhead doors and dock equipment
- Advanced quickly to lead hand service technician
Education
Grand River Collegiate Institute
Kitchener, ONSkills
- High quality installation and repair services
- Mechanical abilities and aptitude
- Troubleshooting
- Attention to detail
- Scheduling and coordination
- Project management
- Professional and courteous
- Project estimation and bidding
- Commercial construction experience
- Technical training
Certification
- Ontario Drivers License
- First Aid Awareness - Valid Until Oct 2025
- Propane Safety - Valid Until May 2025
- Lift Truck - Valid Until May 2025
- Aerial Lift - Valid Until May 2025
- Workplace Violence and Harassment - Valid Until May 2025
- WHMIS - Valid Until May 2025
- Worker Health and Safety Awareness - Valid Until May 2025
- Slips,Trips and Falls - Valid Until May 2025
- Personal Protective Equipment - Valid Until May 2025
- Manual Material Handling - Valid Until May 2025
- Lifting Loads Safely - Valid Until May 2025
- Ladder Safety - Valid Until June 2025
- Hand Tool Safety - Valid Until June 2025
- Fire Safety - Valid Until June 2025
- Electrical Safety Awareness - Valid Until June 2025
- Defensive Driving Awareness - Valid Until May 2025
- Accessibility for Ontarian's with Disabilities Act (AODA) - Valid Until June 2025
- Working at Heights - London
- Dock Leveler Training - Brampton
- TNR High-Speed Training - Barrie
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