Zachary Zullo
Northridge
Summary
Dynamic professional with a proven track record in customer service and team leadership. Skilled in decision-making and environmental awareness, I excel in enhancing customer satisfaction and safety. Demonstrates reliable problem-solving skills and adapts seamlessly to changing needs. Skilled in operational oversight, conflict resolution, and effective communication. Known for dependability and proactive approach to managing building functions and ensuring safe and efficient environment.
Overview
4
4
years of professional experience
Work History
Student Building Manager
University Student Union, CSUN
06.2024 - Current
- Increased customer satisfaction through prompt resolution of maintenance requests and proactive communication with guests.
- Enhanced facility safety by conducting regular inspections and addressing potential hazards promptly.
- Provided excellent customer service at the front desk, addressing inquiries from students, faculty, staff, and visitors professionally and efficiently.
- Assisted in the development of emergency response plans, preparing staff and students for potential crisis scenarios.
Store Manager
Famous Apples
06.2022 - Current
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Assisted with hiring, training and mentoring new staff members.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
Front of Store Employee
Target
11.2021 - 06.2022
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
Education
Bachelor of Arts - CTVA Producer / Sound Design
California State University Northridge
Northridge, CA05-2025
Skills
- Environmental awareness
- Decision-making
- Customer service
- Team leadership
- Production scheduling
- Pro Tools
- Sound design
- Relationship building
- Time management
- Documentary film production
Timeline
Student Building Manager
University Student Union, CSUN
06.2024 - Current
Store Manager
Famous Apples
06.2022 - Current
Front of Store Employee
Target
11.2021 - 06.2022
Bachelor of Arts - CTVA Producer / Sound Design
California State University Northridge
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