Zachary Whitaker
Orleans,Ontario
Summary
Versatile and bilingual professional with a proven track record in enhancing customer service and financial processes at Bona Hospitality. I excel in high-pressure environments, significantly improving efficiency and client satisfaction. My strong communication and problem-solving abilities drive operational excellence and team collaboration.
Overview
3
3
years of professional experience
Work History
Accounts Payable Accountant
Bona Hospitality
09.2023 - Current
- Ensured accurate expense allocation with diligent review of invoices for proper general ledger coding.
- Processed accounts payable through Sage 50 platform
- Assisted employees with filling out expense reports.
- Supported cash flow management initiatives through regular monitoring of outstanding invoices and proactively following up on overdue payments from customers.
- Provided journal entries and performed accounting on accrual basis.
Front Desk Associate
Courtyard by Marriott Ottawa East
09.2022 - 08.2023
- Handled high-pressure situations calmly, maintaining professionalism at all times.
- Organized front desk area to maintain a professional and welcoming appearance for guests.
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
Crew Member
Tim Hortons
07.2021 - 08.2022
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
Education
Bachelor of Commerce - Accounting
University of Ottawa
Ottawa, ON04.2026
High School Diploma -
St. Peter High School
Orleans, ON06.2021
Skills
- Communication Skills
- Problem-Solving Skills
- Customer Service Skills
- English - French Bilingualism
- Adaptability Skills
- Muli - Tasking Skills
Languages
English
Native or Bilingual
French
Full Professional
Timeline
Accounts Payable Accountant
Bona Hospitality
09.2023 - Current
Front Desk Associate
Courtyard by Marriott Ottawa East
09.2022 - 08.2023
Crew Member
Tim Hortons
07.2021 - 08.2022
Bachelor of Commerce - Accounting
University of Ottawa
High School Diploma -
St. Peter High School
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