Summary
Overview
Work History
Education
Skills
Languages
References
Timeline
Generic

Zachary Tucker

Brentwood

Summary

Dynamic District Manager with proven success at Kawahara Nursery, excelling in employee training and client relationship management. Achieved revenue goals through effective team coaching and strategic inventory control. Cultivated strong supplier partnerships, enhancing business development and operational efficiency. Committed to delivering exceptional results and fostering a motivated workforce.

Overview

15
15
years of professional experience

Work History

District Manager

Kawahara Nursery
Brentwood
01.2025 - Current
  • Managed all personnel matters within the district including recruitment, hiring, performance reviews, disciplinary actions.
  • Responsible for maintaining the aesthetic appearance of nurseries across nine stores.
  • Coached, developed and motivated team to achieve revenue goals.
  • Reviewed inventory levels at each store in order to ensure adequate stock availability.
  • Maintained accurate records of employee attendance and payroll information for all of my employees within the district.
  • Cultivated strong professional relationships with suppliers and key clients to drive long-term business development.
  • Set stores across Northern California for high-level walks.
  • Maintained excellent relationships with store managers and garden employees across the district.

General Manager

Frank Fitness Fit Body Boot camp
Moraga
02.2016 - 01.2018
  • Prepared staff work schedules and assigned team members to specific duties.
  • Used strong issue resolution and communication skills to cultivate and strengthen lasting client relationships.
  • Developed and implemented operational strategies to improve efficiency, reduce costs, and maximize customer satisfaction.
  • Managed all aspects of daily business operations including budgeting, staffing, scheduling, inventory control, customer service and sales.
  • Delegated work to staff, setting priorities and goals.
  • Delivered exceptional client experiences through hands-on leadership of associates and managers.
  • Grew membership through seminars and one-on-one consultations.

Customer Care Representative

Lennar Urban
San Francisco
03.2010 - 10.2013
  • Built sustainable relationships of trust through open communication with customers.
  • Performed administrative duties such as filing paperwork, maintaining records, updating databases.
  • Interacted with customers to provide and process information in response to inquiries, concerns and requests about services and products.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Built sustainable relationships and trust with customer accounts through open and interactive communication.

Education

Some College (No Degree) - Psychology

John F. Kennedy University
Pleasant Hill, CA

Skills

  • Employee training
  • Budget management
  • Inventory control
  • Payroll administration
  • Visual merchandising
  • Performance management
  • Sales forecasting
  • Client relationship management

Languages

spanish
Professional
Italian
Professional

References

References available upon request.

Timeline

District Manager

Kawahara Nursery
01.2025 - Current

General Manager

Frank Fitness Fit Body Boot camp
02.2016 - 01.2018

Customer Care Representative

Lennar Urban
03.2010 - 10.2013

Some College (No Degree) - Psychology

John F. Kennedy University
Zachary Tucker