Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Zachary Thompson

ON

Summary

Skilled Laborer with experience providing excellent service as part of licensed construction team. Familiar with safety regulations and occupational hazards. Safely operates equipment and remains focused on task completion.


Overview

7
7
years of professional experience
1
1
Certification

Work History

Caulker/Insulation Worker

Gold Seal Caulking
06.2021 - Current
  • Worked on various new high-rise construction sites in the GTA doing interior/exterior caulking.
  • Experience working at heights (ladder, scissor-lift, scaffolding etc.)
  • Caulking and sealing of joints in buildings and other structures
  • Foaming frames of windows/ installing mineral wool between demising walls and concrete block.
  • Caulking interior suites such as kitchen countertops, bathtubs and showers, toilets, window to drywall beads and window awnings.
  • Communicating with construction superintendents to determine deadlines for different jobs on site.
  • Familiar with backer rod and sizes, knowledge of difference between bulk, sausage, tubes and application of 2-part Sealants.
  • Knowledge of cutting out and properly preparing surfaces
  • Ability to work independently and complete daily activities according to schedule with minimal supervision.
  • Monitored materials inventory and requested items for restocking for each job.
  • Responsible for completing inspections on PPE, work equipment, ladders, and fall protection equipment (harness, lanyard, ropes etc.)
  • Completing daily Job Hazard Analysis's to ensure all work equipment is safe and enabled for use.

Merchandising Manager

PetSmart Canada- Stockyards
11.2018 - 06.2021
  • Assisting Pet Parents to find solutions related to fish, birds, reptiles, and small pets
  • Responsible for monitoring returns/exchanges of any types of products within the store
  • Optimized store displays and appearance via strategic merchandising.
  • Designed displays to deliver interactive, engaging and memorable store experiences for shoppers.
  • Executed in-season pricing strategies, promotions and markdowns to reach financial targets.
  • Maintained point of sale (POS) system by inputting accurate inventory information.
  • Overseeing fulfillment for In-store pick up orders
  • Responsible for opening all cash registers, completing inventory paperwork, and answering phone calls due to customer related issues/troubleshooting.
  • Monitored stock levels and product sales to determine purchasing needs.
  • Arranged consistent shelves, bins and racks by following established planograms.
  • Demonstrating telephone etiquette by answering phone calls, in order to give pet parents accurate information about their purchases/pets
  • Cleaning/organizing all product in the department to prepare for the next day’s business
  • Educated staff about coordinating clothing racks and related displays to boost effectiveness of promotions.
  • Trained new staff on job duties, company policies and safety procedures for rapid onboarding.
  • Handled day-to-day shipping and receiving overseeing more than 100 packages per day.

Retail Sales Associate

Skechers Canada
09.2018 - 11.2018
  • Engaged with customers and provided excellent customer service in order to meet or exceed assigned sales plans and target metric objectives
  • Completes daily housekeeping and cleaning to ensure the store is always visually appealing to customers
  • Properly and accurately retrieves and receives merchandise for customers
  • Assists customers with transactions on register
  • Properly calculates sales discounts, total sales and determine bills, accepts payments, and makes change for customers
  • Responsible for heavy amounts of stock functions including, stock processing, filling and stocking floor racks and back stock racks, in- store inventories etc
  • Completes quality store recovery throughout the shift and at closing in order to prepare for the next day’s business

Shift Manager

Mcdonald’s Restaurant
04.2016 - 09.2018
  • Responsible for delivering outstanding customer service, assigning duties, development of team members, inventory management, labor and cash handling
  • Assist customer complaints and/or concerns in a friendly manner while still enforcing company principles and maintaining professionalism
  • Maintained high standards of customer service during high volume, fast-paced operations
  • Delegated tasks to crew to ensure that everything ran smoothly
  • Monitored and coached to correct service and Guest Experience behavior procedures
  • Ensure cleanliness and sanitation of all restaurant areas, including kitchens, dining areas and order counters
  • Set targets and goals for each employee and assist them in reaching these goals in a time efficient manner
  • Supervise the counter area to ensure that all customers are being handled appropriately, especially focusing on accuracy or orders
  • Responsible for monitoring inventory for product in the store
  • Responsible for all maintenance for machinery during late night shifts

Carpentry - TDSB COOP
10.2016 - 05.2017
  • Responsible for completing work orders assigned to many TDSB schools within the area
  • Fixing doors, ceiling tiles, blinds, weather-stripping and gymnasium stages
  • Use of power tools such as hammer-drill, impact driver, table saw, sander, etc
  • Picking up equipment needed for work orders from hardwood stores such as Home Depot, Rona etc
  • Carried heavy equipment into schools over 50 lb.

Education

Associate of Arts - Child And Youth Work

Humber College
Toronto, ON
04.2021

High School Diploma -

West Hill Collegiate
Toronto, ON
2017

Skills

  • Practices punctuality and is reliable
  • Works well independently and in a team environment
  • Friendly and positive attitude with a strong work ethic
  • Strong oral and written communication skills, time management and critical thinking skills with a strong understanding of boundaries
  • Problem solver, ability to multitask
  • Knowledge in POS Systems, Competent computer literacy
  • Extremely organized, flexible and motivated to complete any task assigned
  • Safety-First Mentality
  • Worksite Safety and Maintenance

Certification

Working at Heights Training - June 2021

WHIMIS Training - June 2021

Worker's Health and Safety Awareness in 4-steps - June 2021


Timeline

Caulker/Insulation Worker

Gold Seal Caulking
06.2021 - Current

Merchandising Manager

PetSmart Canada- Stockyards
11.2018 - 06.2021

Retail Sales Associate

Skechers Canada
09.2018 - 11.2018

Carpentry - TDSB COOP
10.2016 - 05.2017

Shift Manager

Mcdonald’s Restaurant
04.2016 - 09.2018

Associate of Arts - Child And Youth Work

Humber College

High School Diploma -

West Hill Collegiate
Zachary Thompson