Zachary Reeves
Johnson City,TN
Summary
Resourceful Bartender engaging with customers of various types. In-depth knowledge of cocktail recipes paired with familiarity of bar safety regulations. Friendly and organized team player committed to providing positive experience to build customer base.
Overview
5
5
years of professional experience
2017
2017
years of post-secondary education
1
1
Certification
Work History
Bartender
Feisty Pigeon
Johnson City, TN
01.2025 - 01.2026
- Prepared and served a variety of beverages, ensuring quality and consistency to enhance customer experiences.
- Managed bar inventory by tracking supplies and ordering replacements, maintaining optimal stock levels.
- Trained and mentored new bartenders in drink preparation and customer service techniques to improve team efficiency.
- Provided expert recommendations to customers, enhancing their purchasing decisions and increasing overall satisfaction.
- Made wine recommendations with knowledge and confidence of correct wine and food pairings.
- Demonstrated comprehensive knowledge of international wines, characters, and vintage merits along with detailed knowledge of house wines.
- Presented guests with wine lists, upselling higher-end bottles by proposing several options in various price ranges.
- Memorized menu choices and major ingredients in food, predominate flavors and textures to answer guest questions and recommend wine choices.
Head Bartender
Windsor speakeasy
Johnson City, TN
04.2022 - 01.2026
- Handled complaints and disputes from customers to promote customer satisfaction.
- Managed bar area, cocktail design and menu and handled inventory, regulation compliance, and customer relationships.
- Performed opening and closing duties such as setting up glasses and bar equipment and restocking items.
- Collaborated with kitchen staff to create food and drink pairings, enhancing the overall dining experience for patrons.
- Described drink flavors and taste profiles to customers to help with ordering decisions.
- Crafted and presented innovative cocktail recipes, enhancing guest experience and establishing a unique drink menu.
Bartender
Tennessee hills
Johnson City, Tn
03.2021 - 02.2022
- Prepared and served a variety of beverages, ensuring quality and consistency to enhance customer experience.
- Provided exceptional customer service by engaging with guests and enhancing their tasting experience, fostering positive relationships.
- Developed a personal rapport with frequent guests, enhancing their loyalty and encouraging repeat visits to the tasting room.
- Collaborated with team members to streamline operations, resulting in improved efficiency and reduced wait times for guests.
- Implemented feedback systems to gather visitor insights, contributing to enhanced service delivery and product offerings.
Education
Sam Huston High School
Lake Charles , LaSkills
- Cocktail design
- Inventory management
- Customer relationship management
- Menu development
- Quality assurance
- Conflict resolution
- Upselling techniques
- Bar equipment setup
- Sharp memory
Certification
- ABC licensed
References
References available upon request.
Timeline
Bartender
Feisty Pigeon
01.2025 - 01.2026
Head Bartender
Windsor speakeasy
04.2022 - 01.2026
Bartender
Tennessee hills
03.2021 - 02.2022
Sam Huston High School