Summary
Overview
Work History
Education
Skills
Timeline
Generic

Zachary O'Sullivan

North Hollywood

Summary

Experienced with strategic planning, financial management, and team leadership. Utilizes industry knowledge to drive business growth and operational efficiency. Track record of creating and implementing innovative strategies to enhance profitability and productivity.

Overview

13
13
years of professional experience

Work History

Owner

OhSully TCG
01.2020 - Current
  • Pokemon Trading Card vendor and collector of 20+ years! I stream pack openings online for people all around the country on Tik-Tok and Twitch as well as attend trade shows as a vendor, usually talking to 250-300 people in a day

Key Account Manager / Sales Support

Seven Leaves
07.2024 - 07.2025
  • Created and facilitated the Seven Leaves & Rosin Tech Hash Hole collaboration on behalf of Seven Leaves in my first 60 days. Collaboration sold out in less then 2 hours and increased sales for the month by 35% from $175,000 to $236,000
  • Consistently hit monthly sales goal of $65,000
  • Maintained relationships with more then 125 accounts spanning from Lompoc to San Diego
  • Took lead on brand events with dispensaries such as The Woods LA (Woody Harrelsons), Pleasure Med as well as Hall Of Flowers.
  • Conducting 10-15 store visits a day in different territories, while also performing 10-12 brand demos per week in store to help promote brand awareness to customers

Assistant Store Manager /Account Manager, Inside Sales

The Pottery / Glasshouse Brands
09.2021 - 02.2024
  • During my time in The Pottery, hit lifetime sales of $1M at the retail level from 2021-2023. Managed team of 4 on a regular basis with store seeing upwards to 200 customers a day. Transitioned to Glasshouse Inside Sales team in September '23
  • Implemented live product reviews on The Pottery LA Instagram to give customers better insight at how products work in real time.
  • Was voted 'Employee of the Month' 6 times, while also winning contests sponsored by Puffco and Carta which would consist of selling 3-5 units for the month to customers ranging in costs from $99 - $400
  • Provided direct support for the SRGN League LA events which allowed me to work with Frank Nitty, Baron Davis, Glen Davis, Montrez Harrell, & Justin Bieber developing the Glasshouse Brand in lifestyle areas as well as the brand itself.


Budtender

Cookies Maywood
04.2021 - 09.2021

Sales Lead

Medmen
05.2018 - 01.2021
  • Part of the MedMen flagship store located in Abbot Kinney which at its height saw nearly 500+ customers a day in the early years of the PROP 64 shift. Store was located less then 2 miles from Venice Beach
  • Manage inventory and restock shelves, ensuring products are well organized and available for customers.
  • Operate a cash register, process payments, and handle cash transactions accurately.
  • Maintained up-to-date knowledge of industry trends and products offered.
  • In March 2020 during the pandemic, injured leg and was put on workers compensation until '21 for management mishandling injury.

Sales Associate /Small Business Sales Representative

AT&T
01.2017 - 01.2019
  • Resolved 95% of customer inquiries on the first call, enhancing customer satisfaction ratings by 15%.
  • Processed an average of 75 customer transactions daily, ensuring accurate billing and account management.
  • Collaborated with team members to create a positive work environment, share best practices, and contribute to the overall success of the sales team.
  • Demonstrated product features and benefits effectively to showcase the value proposition of various AT&T offerings and help customers make informed decisions.

Co-Owner

University 20 Cap / MidCity 25 Cap
06.2016 - 01.2018
  • University 20 Cap and MidCity 25 Cap were 2 Prop 215 dispensaries that operated in the heart of Los Angeles and saw upwards to 200 patients a day at each location. Oversaw all bulk flower put into shops and shelfs, as well as all financials to forecast proper purchasing for inventory in store. Worked with brands such as Brass Knuckles, Kingpen, Canndescent, Kushy Punch, Kaneh Co, Korova and Pissing Excellence. Staffed store through sites back then such as Craigslist and trained over 10 different budtenders to be prepared for success on the floor

Server

AMC Dine-In Theater
06.2012 - 10.2015
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Cultivated warm relationships with regular customers.
  • Maintained a clean and orderly dining area for an enjoyable guest experience.

Education

Bachelor of Science - Business Administration And Management

Rutgers University
06-2015

Skills

  • Customer relations
  • Small business operations
  • Relationship building
  • Verbal and written communication
  • Strategic planning
  • Marketing
  • Business development
  • Negotiation
  • Employee development
  • Product branding
  • Growth strategy implementation

Timeline

Key Account Manager / Sales Support

Seven Leaves
07.2024 - 07.2025

Assistant Store Manager /Account Manager, Inside Sales

The Pottery / Glasshouse Brands
09.2021 - 02.2024

Budtender

Cookies Maywood
04.2021 - 09.2021

Owner

OhSully TCG
01.2020 - Current

Sales Lead

Medmen
05.2018 - 01.2021

Sales Associate /Small Business Sales Representative

AT&T
01.2017 - 01.2019

Co-Owner

University 20 Cap / MidCity 25 Cap
06.2016 - 01.2018

Server

AMC Dine-In Theater
06.2012 - 10.2015

Bachelor of Science - Business Administration And Management

Rutgers University

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