Zachary Odetto
Rancho Cordova
Summary
Seasoned Warehouse Dock Worker and Service Technician with a robust background in logistics and customer service, notably at FedEx Freight. Expert in manual handling and industrial equipment, complemented by strong problem-solving and communication abilities. Proven track record in enhancing operational efficiency and customer satisfaction, with a focus on safe materials handling and effective team collaboration.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Warehouse Dock Worker
Randstad Contractor
Rancho Cordova
08.2024 - 12.2025
- Picked and packaged products based on orders received.
- Assisted with the training of new personnel in safe operation of forklifts or other related machinery.
- Operated a lift truck to unload and load pallets off of shelving.
- Performed daily maintenance checks on all material handling equipment.
- Organized warehouse layout for optimal efficiency when moving materials around facility.
Warehouse Dock Worker
Petaluma Poultry
Petaluma
12.2023 - 06.2024
- Operated a walkie-rider primarily, and stacked boxes of product on pallets to match the order picks given.
- I would use the data entry system (Oracle/SAP WMS) to scan the product and load it into air-cooled trailers.
- Received incoming shipments, checked for accuracy of order and condition of goods, and verified quantity against packing slips.
- Organized warehouse layout for optimal efficiency when moving materials around facility.
- Loaded and unloaded freight from trucks and containers using a pallet jack or forklift.
FedEx Freight Handler
FedEx Freight
Petaluma
06.2021 - 12.2023
- Operated a forklift and pallet-jack while using either to load/unload pallets with various product to/from trailers
- Used the data entry system (ACCOPS) to move and enter freight through the database
- Helped with IT Support by assembling and setting up the new workstation computers
- Used boards and pallets to stack freight at designated locations.
- Performed manual lifting and moving of heavy objects on a regular basis.
- Inspected shipments for damages or discrepancies prior to loading and unloading.
- Protected items by wrapping in cling film, padded moving blankets and tape.
- Cleaned empty storage areas to achieve proper sanitation regulations and make area fit for future use.
- Used scanners to track parcel information, condition or receipt.
- Prepared bills of lading, invoices, labels, shipping documents. as needed.
Service Technician
OilStop Drive thru Oil Change
Petaluma
08.2019 - 01.2020
- Greeted customers with a friendly, professional demeanor.
- Offered services based on their needs, and provided additional company and service information.
- Increased customer satisfaction ratings by effectively answering questions, suggesting effective solutions, and resolving issues quickly.
- Provided accurate information about products and services to customers.
Education
High school diploma -
San Antonio Continuation
Petaluma, CA06.2019
Skills
- Manual Handling Expertise
- Industrial Equipment Experience
- Computer skills
- Freight
- Communication skills
- Warehouse experience
- Order Management Systems
- Cargo Management
- Forklift
- Data entry
- Typing
- Operating systems
- System Troubleshooting Skills
- Order Picker
- Logistics Coordination
- Customer service
- Safe Materials Handling
- Retail sales
- Transportation Industry Expertise
- Warehouse Operations Expertise
- Maintenance
- Sales
- Pallet Jack Operation
- Industrial equipment
- Office experience
- Learning technology
- Technical Support
- Heavy lifting
- Packaging
- Accurate Order Fulfillment
- Freight Handling
- Computer literacy
- Analysis skills
- Computer hardware
- Windows
Certification
Driver's License
Affiliations
- Avid Outdoorsman
- Computer Assembly
- Family oriented
Languages
English
Full Professional
Timeline
Warehouse Dock Worker
Randstad Contractor
08.2024 - 12.2025
Warehouse Dock Worker
Petaluma Poultry
12.2023 - 06.2024
FedEx Freight Handler
FedEx Freight
06.2021 - 12.2023
Service Technician
OilStop Drive thru Oil Change
08.2019 - 01.2020
High school diploma -
San Antonio Continuation
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