Zachary Nolan
Chico
Summary
Results-driven professional focused on delivering exceptional support for customer needs. Successfully manages concerns and resolves conflicts to maximize customer satisfaction. Offers strong background in customer relations and communication.
Overview
4
4
years of professional experience
Work History
Guest Service Representative
Safeway
02.2023 - 08.2023
- Enhanced guest satisfaction by providing exceptional customer service at the front desk.
- Streamlined check-in and check-out processes for increased efficiency and guest convenience.
- Assisted guests with reservation modifications, resolving any issues promptly and professionally.
- Collaborated with housekeeping and maintenance teams to ensure timely room readiness for arriving guests.
Babysitter
Nick Fredricks
05.2020 - 11.2021
- Improved child safety by vigilantly monitoring play areas and consistently enforcing rules.
- Enhanced children''s social skills by organizing group activities and encouraging teamwork.
- Promoted healthy habits by preparing nutritious meals and snacks for children daily.
- Assisted in developing self-confidence with age-appropriate responsibilities and chores.
Cashier
Little Caesars
11.2019 - 12.2020
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Streamlined checkout process for increased efficiency and reduced waiting times.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
Education
No Degree - Psychology
California State University - Chico
Chico, CA06.2026
Associate of Science - Psychology
Folsom Lake College
Folsom, CA06.2023
Skills
- Financial Transactions
- Concierge Assistance
- Inventory Monitoring
- Cash Register Operations
- Creative Solutions
- Telephone Reception
- Secure Items
- Brand Loyalty
- Station Preparation
- Grocery Standards
- Cash Handling
- Heavy Lifting
Timeline
Guest Service Representative
Safeway
02.2023 - 08.2023
Babysitter
Nick Fredricks
05.2020 - 11.2021
Cashier
Little Caesars
11.2019 - 12.2020
No Degree - Psychology
California State University - Chico
Associate of Science - Psychology
Folsom Lake College
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