Zachary Newman
Rocklin
Summary
I am very determined, motivated, and hardworking person, and always makes sure that the job gets done no matter the scenario! I want to be able to create connections, while also creating an excellent work space!
I have a lot of pride in myself, meaning that I will work hard no matter the scenario! I want to always push myself to become better in whatever it is im working on. I'm very friendly and get along with people easily..
I always look out for others and make sure that everyone is accounted for, I don't want to leave anyone out and make sure they're doing ok. Lastly im pretty down to earth I'd say, If anything needs to get done I'm on it. If I'm making a mistake for any reason, I'll do my best to fix it and make it better. I just want to be able to work and create a positive workspace for others around! Thank you for reading
Overview
3
3
years of professional experience
1
1
Certification
Work History
ENTREPRENEUR
Stitchez By Zach
Rocklin
06.2022 - Current
- Built my own business out of my passion for fashion
- I work on multiple different skill traits to get better pictures, editing, and sewing of course
- This has showed me how to always stay consistent with something and to never give it up
- Growing a business is all about community, I love to build a community around me and help each other to get better everyday!
- I managed multiple projects at once while maintaining high quality standards
CUSTOMER SERVICE REPRESENTATIVE
Sams club
Roseville
08.2023 - Current
- Handled customer complaints and inquiries in a courteous and efficient manner
- I quickly learned anything that was new to me and how to properly do it
- Demonstrated excellent communication skills, both verbal and written, in order to effectively interact with customers
- Developed strong customer relationships and loyalty through effective communication
- Maintained knowledge of company products to provide helpful suggestions and recommendations to customers
- Adapted easily in rapidly changing environments and successfully handled multiple projects simultaneously
- Managed escalated complaints from customers in a professional manner while adhering to organizational guidelines
- Provided leadership support through mentoring team members on best practices when handling challenging situations with customers
Education
HIGH SCHOOL DIPLOMA -
Yuba City High School
Yuba City, CA06.2023
Skills
- Active listening
- Quick learner
- Critical thinking
- Team collaboration
- Complaint handling
- Work great with others
Certification
Food handlers certification
References
References available upon request
Timeline
CUSTOMER SERVICE REPRESENTATIVE
Sams club
08.2023 - Current
ENTREPRENEUR
Stitchez By Zach
06.2022 - Current
HIGH SCHOOL DIPLOMA -
Yuba City High School
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