Zachary McNamara
Halifax,Canada
Summary
Experienced professional in the hospitality industry with a proven track record of delivering exceptional customer service and ensuring satisfaction. Thrives in a fast-paced environment and excels at working collaboratively with teams. Adapts quickly to evolving demands and is proficient in multitasking, addressing customer inquiries, and maintaining a clean and organized workspace. Known for reliability, driven by results, and consistently maintains a positive attitude with excellent communication skills.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Server/Bartender
Papas Pub
09.2020 - Current
- Responsible for seating guests, taking orders, serving, bartending, bussing and closing duties
Swing Manager
McDonald's
02.2018 - 09.2020
- Was responsible for managing all personnel in the restaurant, resolving customer complaints, and training and guiding crew members
- Counting the safe, and achieving targets and goals for the restaurant
Baker/Supervisor
Tim Hortons
08.2017 - 01.2018
- Customer service, prep work, baking, closing duties, balancing tills, practicing food safety
Education
High school diploma -
Eastern Shore District High
Musquodoboit Harbour, NS06.2016
Skills
- Customer Service
- Restaurant Management
- Restaurant Experience
- Adaptability
- Problem Solving
- Communication Skills
- Cleanliness
- Service quality
- Cash handling
- Table setting
- Food safety awareness
- Upselling techniques
- Food presentation
- Specials recommendations
- Alcoholic beverage service
- Large party coordination
- Personal hygiene
- Dining area maintenance
- Table bussing
- Time management
- Item promotion
Certification
Serve Right
Timeline
Server/Bartender
Papas Pub
09.2020 - Current
Swing Manager
McDonald's
02.2018 - 09.2020
Baker/Supervisor
Tim Hortons
08.2017 - 01.2018
High school diploma -
Eastern Shore District High
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