Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Zachary Li

Zachary Li

Vancouver,British Columbia

Summary

Enthusiastic and driven individual with a passion for learning and personal growth. A natural problem solver with a positive attitude and excellent communication skills. Committed to providing exceptional customer service and contributing to a collaborative team environment. Goal-oriented individual versed in greeting high-volume of customers and recommending merchandise based on individual requirements. Skilled at creating displays to promote higher sales, completing cash register transactions and maintaining accurate records of all transactions. Highly motivated Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased revenue, improving buying experience and elevating company profile with targeted markets. Consistently recognized for sales performance and excellence in customer service.

Overview

Work History

Bartender and Tearista

Blackball Taiwanese Dessert
05.2023 - 08.2023
  • Prepare bubble tea beverages, suggest flavors and toppings, and take orders, ensuring quality and customer satisfaction in fast-paced environment.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shifts, preparing cash drawers, and taking inventory
  • Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands

Sales Associate

Tokyo Beauty
08.2023 - Current
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Managed returns, exchanges and refunds in accordance with store policy.

Education

Bachelor of Arts -

The University of British Columbia
Vancouver, BC
2026

Skills

  • Communication Skills: Effectively communicate with customers to understand their needs and explain product features and benefits
  • Product Knowledge: Demonstrate a comprehensive understanding of products/services, enabling you to provide accurate information and address customer inquiries
  • POS System Proficiency: Highlight your ability to efficiently operate and manage transactions using a POS system, ensuring accuracy in recording sales and processing payments
  • Time Management: Efficiently prioritize tasks and manage time to handle multiple customer interactions and complete administrative duties
  • Problem Solving: Quickly identify and address customer concerns, objections, and challenges to provide effective solutions and maintain customer satisfaction
  • Team Collaboration: Work collaboratively with colleagues, such as collaborating with the inventory team to ensure product availability and accurate stock levels in the POS system
  • Adaptability: Quickly adapt to changes in sales strategies, product offerings, or technology, including learning and effectively using new POS systems
  • Stocking and replenishing
  • Sales trends

Languages

English
Chinese (Mandarin)

Timeline

Sales Associate

Tokyo Beauty
08.2023 - Current

Bartender and Tearista

Blackball Taiwanese Dessert
05.2023 - 08.2023

Bachelor of Arts -

The University of British Columbia
Zachary Li