Summary
Overview
Work History
Education
Skills
Timeline
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Zachary Kulinski

Ladera Ranch

Summary

Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.

Overview

4
4
years of professional experience

Work History

Lift Operator

Vail Resorts Inc
11.2024 - Current
  • Learned and enforced lift rules, policies and procedures.
  • Ensured efficient lift operations by coordinating with other team members and maintaining clear communication.
  • Performed pre-operation inspections and post-operation shutdown procedures.
  • Provided excellent customer service, answering questions about mountain trails, directions, and resort facilities as needed.

Sales Associate

BUY My Bikes
08.2021 - 10.2024
  • Greeted customers and provided exceptional customer service.
  • Assisted customers with product selection, sizing and styling.
  • Provided accurate information about products, prices and services.
  • Maintained up-to-date knowledge of store merchandise and policies.

Waiter/Server

Antonuccis Italian & Seafood Restaurant
07.2023 - 06.2024
  • Greeted guests and answered questions about menu items.
  • Provided excellent customer service to ensure repeat customers.
  • Took orders from customers accurately and efficiently.
  • Assisted with setting up the dining area before shift began.
  • Checked with customers to ensure that they were enjoying their meals.
  • Cleared away dirty dishes from tables after each course was finished.
  • Informed customers of daily specials in an engaging manner.

Cashier

Cecilia’s Tortilla Grill
11.2020 - 06.2021
  • Greeted customers and answered any questions they had about the restaurants menu.
  • Operated cash register efficiently and accurately, processed payments by cash, credit card, or gift card.
  • Assisted customers over the phone regarding store operations, product information and order placement.

Education

High School Diploma -

San Juan Hills High School
San Juan Capistrano, CA
06-2023

Skills

  • Upselling
  • Product Sales
  • Multi-tasking strength
  • Customer Service
  • Problem-Solving
  • Teamwork and Collaboration
  • Reliable and punctual
  • Excellent communication skills
  • Exceptional customer service

Timeline

Lift Operator

Vail Resorts Inc
11.2024 - Current

Waiter/Server

Antonuccis Italian & Seafood Restaurant
07.2023 - 06.2024

Sales Associate

BUY My Bikes
08.2021 - 10.2024

Cashier

Cecilia’s Tortilla Grill
11.2020 - 06.2021

High School Diploma -

San Juan Hills High School

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Zachary Kulinski