Zachary Joe
Saratoga
Summary
Extensive experience as an Insurance Coordinator at Sunnyvale Town Center Dental, excelling in insurance verification and claims processing. Proven ability to enhance customer service through effective communication and patient management, ensuring compliance and accuracy in billing. Committed to optimizing operational efficiency and improving patient experiences.
Overview
3
3
years of professional experience
Work History
Insurance Coordinator
Sunnyvale Town Center Dental
06.2022 - Current
- Coordinated insurance verification processes to ensure accurate patient billing and coverage information.
- Managed patient records, ensuring compliance with HIPAA regulations.
Front Desk Receptionist
Sunnyvale Town Center Dental
06.2022 - Current
- Managed patient scheduling and appointment confirmations to optimize daily operations.
- Coordinated communication between patients and dental staff to enhance workflow efficiency.
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
Retail Sales Associate
GNC Live Well
05.2023 - 02.2024
- Assisted customers in selecting appropriate health and wellness products.
- Maintained product displays to enhance visual merchandising standards.
- Greeted customers and helped with product questions, selections, and purchases.
- Educated customers on nutritional supplements and benefits of products.
- Collaborated with team members to achieve sales goals and improve customer experience.
Education
Biology
San Jose State University
San Jose, CA05-2026
High School Diploma -
Saratoga Highschool
Saratoga06-2022
Skills
- Insurance processes
- Insurance claims processing
- Insurance verification
- Customer service and assistance
Timeline
Retail Sales Associate
GNC Live Well
05.2023 - 02.2024
Insurance Coordinator
Sunnyvale Town Center Dental
06.2022 - Current
Front Desk Receptionist
Sunnyvale Town Center Dental
06.2022 - Current
Biology
San Jose State University
High School Diploma -
Saratoga Highschool
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