Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
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Zachary Harrison

St. Catharines,ON

Summary

Compassionate Personal Support Worker with a proven track record at Mount Carmel Homes, skilled in mobility assistance and dementia care. Adept at fostering emotional support and enhancing client well-being through personalized care plans. Detail-oriented and committed to improving quality of life, ensuring clients receive the highest standard of care.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Personal Support Worker

Mount Carmel Homes
12.2024 - 06.2025
  • Assisted clients with daily living activities, promoting independence and well-being.
  • Provided compassionate care to individuals with diverse needs, enhancing comfort and quality of life.
  • Supported medical staff by maintaining clean and organized environments in client homes.
  • Learned and followed safety protocols to ensure a secure atmosphere for clients and caregivers.
  • Collaborated with multidisciplinary teams to develop personalized care plans for clients.
  • Documented client progress accurately, ensuring effective communication among care providers.
  • Adapted quickly to changing client needs, demonstrating flexibility in support approaches.
  • Engaged clients in meaningful activities that promoted social interaction and mental stimulation.
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Assisted clients with daily living activities, promoting independence and wellbeing.
  • Assisted clients in maintaining personal hygiene through bathing, grooming, and dressing tasks.
  • Maintained accurate records of patient care, progress, and concerns, contributing to effective communication among healthcare team members.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Monitored patient health status regularly, reporting any changes to the appropriate medical staff.
  • Conducted light housekeeping duties to maintain a clean and comfortable living space for patients.
  • Developed trust-based relationships with clients through active listening and empathetic communication skills.
  • Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
  • Provided safe mobility support to help patients move around personal and public spaces.
  • Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
  • Built strong relationships with clients to deliver emotional support and companionship.
  • Documented vitals, behaviors, and medications in client medical records.
  • Recognized and reported abnormalities or changes in patients' health status to case manager.
  • Implemented strategies for managing challenging behaviors in dementia patients, creating a safe environment for all involved.
  • Supported meal planning and preparation according to dietary restrictions or preferences of the client.
  • Collaborated with healthcare professionals to develop customized care plans for individual patients.
  • Maintained clean personal areas and prepared healthy meals to support client nutritional needs.
  • Consulted with supervisors to assess cases and plan strategies for enhancing care.
  • Supported daily hygiene needs of patients by assisting with bathing, dressing, dental care and personal grooming.
  • Assisted patients with bathing, grooming, dressing, and oral hygiene care both in private residences and facilities.
  • Laundered items, changed sheets and made bed to keep patients' bedroom clean.
  • Monitored clients' overall health and well-being and noted significant changes.
  • Recorded status and duties completed in logbooks for management.
  • Provided compassionate and patient-focused care to cultivate well-being.
  • Entrusted to handle confidential and sensitive situations in professional matter.
  • Guided patients to restroom to support bladder and bowel relief requirements.
  • Built and maintained rapport with clients and family members to facilitate trusting caregiver relationship.
  • Recorded patients' pulse, blood pressure and respirations (TPRs) to assess and document important health information.
  • Implemented physical therapy to support patient improvement in muscle tone, range of motion and injury recovery.

Groundskeeper

Westminister Church
06.2020 - 05.2023
  • Maintained grounds by mowing lawns, trimming hedges, and planting flowers.
  • Operated landscaping equipment safely and effectively for various maintenance tasks.
  • Assisted in implementing seasonal planting strategies to enhance church aesthetics.
  • Conducted routine inspections of outdoor facilities to ensure cleanliness and safety.
  • Used trimmers and chainsaws for grounds maintenance, brush clearing, and tree removal and thinning.
  • Contributed to overall property aesthetics improvements resulting from dedicated attention towards daily maintenance tasks and detail-oriented approach to groundskeeping.
  • Enhanced curb appeal by maintaining lawns, gardens, and walkways in pristine condition.
  • Cultivated a positive work environment through effective communication with team members and supervisors.
  • Streamlined waste management processes through diligent monitoring of trash receptacles and recycling bins on the property''s premises.
  • Fostered positive community image by engaging with residents and addressing their concerns related to grounds.
  • Played key role in preparing grounds for seasonal changes, ensuring timely transitions.
  • Reduced safety hazards by promptly removing debris and snow from walkways and communal areas.
  • Improved property aesthetics, performed seasonal planting, and mulching.
  • Removed debris and waste from outdoor areas.
  • Trimmed greenery, shrubs, and hedges to maintain uniform appearance.
  • Monitored and evaluated condition of trees, shrubs, lawns and flowerbeds.
  • Cut trees and shrubs to shape and maintain landscape.
  • Removed tree stumps, roots and debris for cohesive landscape appearance.

Shelter Worker

Start Me Up Niagara
03.2021 - 05.2022
  • Provided emotional support to individuals experiencing homelessness, fostering a safe and welcoming environment.
  • Assisted clients in navigating resources, enhancing their access to housing and employment opportunities.
  • Conducted intake assessments to determine client needs, ensuring appropriate service referrals were made.
  • Collaborated with team members to develop individualized support plans tailored to client circumstances.
  • Monitored daily activities within the shelter, maintaining compliance with operational policies and procedures.
  • Assisted in daily operations of shelter, ensuring a safe and welcoming environment.
  • Provided support to clients in accessing community resources and services.
  • Collaborated with team members to develop individualized service plans for residents.
  • Monitored residents' well-being, addressing concerns promptly and effectively.
  • Implemented feedback mechanisms to improve resident satisfaction and program effectiveness.
  • Conducted valuable life skills workshops, empowering clients with tools needed for independent living after transitioning out of the shelter setting.
  • Created educational materials to convey important information to service recipients.
  • Gathered opinions and support from grass-roots supporters to solidify group position.
  • Tracked service activities and outcomes against outlined plans and goals.
  • Assisted clients with obtaining housing, employment and support resources.
  • Helped clients navigate social services system and access needed resources.
  • Supported clients through development of new life skills, obtaining resources and transitioning back to society.
  • Intervened in crisis situations to obtain support for clients and reduce escalation or recurrence risks.
  • Provided clients with job search assistance, leading to increased employment rates among the shelter population.
  • Served as a liaison between clients and social service agencies, effectively advocating on their behalf and securing necessary resources.
  • Assisted clients in obtaining necessary documentation such as identification cards or birth certificates to aid in their job search or housing applications process.
  • Coordinated transportation services for clients, ensuring they had access to medical appointments or employment opportunities outside of the shelter location.
  • Organized donation drives within the local area, successfully securing clothing items, toiletries, and other essentials for shelter residents.
  • Contributed to the establishment of a supportive and inclusive atmosphere within the shelter through active listening and empathetic engagement with clients.

Information Officer

Elections Canada
09.2021 - 09.2021

. Assisted voters with ballets ,checked voters government IDs and proof of paperwork

Student Placement

Positive Living Niagara
07.2021 - 07.2021
  • Enhanced student placement rates by developing strong relationships with industry partners and potential internship hosts.
  • Facilitated student placement with local employers through development of working relationships, keeping current on latest job opportunities.
  • Streamlined class scheduling for optimal student placement and instructor availability.
  • Provided detailed reports on student placement progress and outcomes to senior management and relevant committees.
  • Enhanced student placement success by developing and implementing strategic outreach programs.
  • Implemented comprehensive tracking systems for student placement outcomes, providing valuable data to inform ongoing program improvements.

Education

Certificate - Personal Support Worker

Lifetime Learning District School Board Of Niagara
St. Catharines, ON
06.2024

Certificate - Indigenous Studies

Niagara College
Welland, ON
08.2022

Certificate - Indigenous Intro To Healthcare

Niagara College
Welland, ON
05.2019

Ontario Secondary School Diploma - Education

Eastdale Secondary School
Welland, ON
06.2014

Skills

  • Mobility assistance
  • Dementia care
  • Personal hygiene assistance
  • Emotional support
  • Data Management
  • Detail oriented

Languages

English
Professional Working

Certification

. Intro to Medical and Health fields

. Workplace Violence and Harassment

. Norcat

. AODA

.WHIMIS

. Mental Health First Aid

.Fire Prevention and evacuation Training

. Gentle Persuasive Approach for Dementia

. Infection Control

. Ostomy Training

.First Aid CPR /AED/HCP

.Naloxone Training

Timeline

Personal Support Worker

Mount Carmel Homes
12.2024 - 06.2025

Information Officer

Elections Canada
09.2021 - 09.2021

Student Placement

Positive Living Niagara
07.2021 - 07.2021

Shelter Worker

Start Me Up Niagara
03.2021 - 05.2022

Groundskeeper

Westminister Church
06.2020 - 05.2023

Certificate - Personal Support Worker

Lifetime Learning District School Board Of Niagara

Certificate - Indigenous Studies

Niagara College

Certificate - Indigenous Intro To Healthcare

Niagara College

Ontario Secondary School Diploma - Education

Eastdale Secondary School
Zachary Harrison