Zachary Goodall
Summary
Texas State University Alumni with a BBA in Finance. Expertise in preparing invoices, processing payments, and pursuing past-due balances. Strong understanding of accurately coding various types of bills for clear recordkeeping and efficient tracking. Team-oriented, dependable, and performance-driven mindset. Background in customer service and sales honed ability to build strong customer relationships and understand unique needs. Excellent communication and interpersonal skills dedicated to providing superior customer service.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Billing Specialist
GEICO
San Diego, CA
11.2024 - Current
- Researched and resolved billing discrepancies to enable accurate billing.
- Identified, researched, and resolved billing variances to maintain system accuracy and currency.
- Worked with multiple departments to check proper billing information.
- Assisted colleagues in resolving complex billing issues, promoting teamwork and knowledge sharing within the department.
Account Executive
Park Place Finance
01.2024 - 10.2024
- Managed multiple accounts simultaneously while maintaining organization and prioritizing tasks efficiently.
- Established long-lasting relationships with key decision-makers within client organizations, solidifying the company''s reputation as a trusted partner in their respective industries.
- Exceeded sales targets consistently by identifying new business opportunities and creating customized solutions for clients.
- Provided exceptional customer service, addressing client concerns promptly and effectively to ensure long-term loyalty.
Logistics Account Executive
Total Quality Logistics
05.2023 - 11.2023
- Negotiated favorable shipping rates with carriers, resulting in significant cost savings.
- Achieved high levels of client satisfaction by regularly reviewing service quality and making necessary adjustments.
- Analyzed shipment data to identify trends, areas of improvement, and present recommendations for efficiency gains.
- Prepared detailed reports on account performance, highlighting key achievements and areas for improvement during client meetings.
Education
BBA - Finance
Texas State University
San Marcos, TX05.2023
Associate - Business Administration And Management
Austin Community College
06.2020
Skills
- Leadership
- Communication
- Problem solving
- Time flexibility
- Adaptation
- Logistics
- Lead generation
- Prospecting
- Negotiating
- Organizing
- Billing systems and software
- Customer service
Certification
- International coordination
- EXCEL 2016 ESSENTIAL TRAINING
- DATA ANALYTICS FOR BUSINESS PROFESSIONALS (2018)
- BUSINESS Analysis foundations: Business Process modeling
- LEARNING CLOUD COMPUTING: Core concepts (2019)
Activities
- Hill Country Bible Church, Sunday School Volunteer, 06/15, 08/18, Worked with young children and new members of the church to get them acclimated to the environment and assisted with church education
- Texas State University, Campus Jobs, Worked at the bookstore as a cashier and helped first-year students find the right books and where to go for classes. Worked at the university rec center and participated in refereeing intramural games, worked the front desk, and even volunteered to work the rock wall.
Timeline
Billing Specialist
GEICO
11.2024 - Current
Account Executive
Park Place Finance
01.2024 - 10.2024
Logistics Account Executive
Total Quality Logistics
05.2023 - 11.2023
BBA - Finance
Texas State University
Associate - Business Administration And Management
Austin Community College