Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Languages
Timeline
Generic

Zachary Gensel

Rancho Cucamonga

Summary

Driven professional with a proven track record at McDonald's, showcasing exceptional customer service and time management skills. Excelled in fast-paced environments, ensuring optimal food preparation and sanitation standards. Mentored new employees, enhancing team efficiency by 30%. Demonstrates unparalleled work ethic, integrity, and empathy, consistently exceeding employer expectations.

Overview

6
6
years of professional experience
1
1
Certification

Work History

McDonalds Corporate

McDonald's
02.2024 - Current
  • Making sure all food and items are within times before expiration.
  • All food that is prepared is at the correct temperature.
  • All food is given out at a reasonable time.
  • The times necessary for the company are met.

Falck Ambulance Services

Care Ambulance Service
08.2023 - 02.2024
  • Checked tools and equipment to prevent accidents and injuries.
  • Monitored and maintained organized work space, confirming efficient operations.
  • Trained and mentored new employees on company procedures and safety protocols.
  • Conducted test drives crafts, confirming proper operation.
  • Completed routine maintenance tasks efficiently, ensuring optimal equipment performance and minimizing downtime.
  • Ensured all patients were in great condition when under my transfer of care from house all the way to the hosiptal.

FedEx

FedEx
01.2020 - 08.2023
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Worked well in a team setting, providing support and guidance.
  • Excellent communication skills, both verbal and written.

McDonalds Franchise

McDonald's
11.2018 - 01.2020
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Restocked and organized merchandise in front lanes.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.

Education

Associate of Applied Science - Criminal Justice

Chaffey College
Rancho Cucamonga, CA
05.2021

No Degree - EMT Certification

Mt. San Antonio College
Walnut, CA
02.2023

Skills

  • Patience and Empathy
  • Work Ethic and Integrity
  • Customer Assistance
  • Customer Service
  • Time management skills
  • Guest inquiries
  • Cooking
  • Cleaning and organization
  • Food Preparation
  • Sanitation
  • Heavy Lifting
  • Package unloading
  • Packaging

Accomplishments

    Passed National Registration of EMTs within 70 questions.

    Know how to close a McDonald's restaurant in a timely manner.

    Am CPR Certified.

Certification

EMT Certification


Food Handlers Card

Languages

English
Native or Bilingual
Spanish
Limited Working

Timeline

McDonalds Corporate

McDonald's
02.2024 - Current

Falck Ambulance Services

Care Ambulance Service
08.2023 - 02.2024

FedEx

FedEx
01.2020 - 08.2023

McDonalds Franchise

McDonald's
11.2018 - 01.2020

Associate of Applied Science - Criminal Justice

Chaffey College

No Degree - EMT Certification

Mt. San Antonio College

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